London Drugs is a 100% Canadian-owned business that focuses on providing a superior customer-focused shopping experience across its 79 stores in Alberta, Saskatchewan, Manitoba, and British Columbia. The company employs dedicated staff who are committed to satisfying local customers. London Drugs offers a range of services, including passport and ID photo services backed by biometric technology and a $50 guarantee. The store also provides TECH Services for software or hardware setup, installation, virus removal, cleaning, and data transfers, as well as authorized and out-of-warranty computer repairs on various brands, including Apple, for which they are an Authorized Service Provider. Customers have consistently praised the exceptional customer service they have received at London Drugs. Employees are described as knowledgeable, friendly, and go the extra mile to ensure customer satisfaction. One customer was impressed by the dedication of the staff in helping them find a specific holiday candy, while another appreciated the respectful and helpful attitude of an employee who even assisted their mother with carrying items. The pharmacist at the store has also been commended for their professionalism and the great advice they provided. Overall, London Drugs is a well-regarded Canadian business that prioritizes meeting the needs of its local customers through its wide range of products, services, and exceptional customer service.
Had issue with price match, was handled professionally and timely.
December 2025
Had a prescription sourced here and the service was great! The turn around was efficient and the call to let me know it was ready for pick up was nice.
November 2025
I came in asking for a specific holiday candy, and 4 employees hunted like we were looking for a missing child. I love that it mattered to them.
