London Drugs is a 100% Canadian-owned business focused on providing a superior customer-focused shopping experience across its 79 stores in Alberta, Saskatchewan, Manitoba, and British Columbia. The company offers a range of services, including passport and ID photos backed by biometric technology, in-store, at-home, or remote TECH Services for software, hardware, and computer repairs, and is an Apple Authorized Service Provider. Customers have praised the knowledgeable and helpful staff, particularly in the tech department, where Joshua was described as very professional and patient. The pharmacists are also commended for maintaining a positive and professional attitude, even when dealing with last-minute prescription drop-offs. Harleen Kaur, a staff member in the cosmetics department, has been praised for her excellent customer service, polite and friendly demeanor, and helpful recommendations. The stores are described as clean, organized, and well-stocked, with friendly staff who are willing to assist customers. The self-checkout process is also noted as being easy to use.
