“I’m very impressed with this store and will be coming back.My cat litter has been discontinued at large pet retailers. I called this business and received amazing customer service. 2 big bags of cat litter have been put away for me until I arrived. I was also asked if I wanted to put another order in.Super friendly and efficient.”
“Friendly staff, lots cute toys for pets. Something really cute and cool for pets. Not the general pet shop such as pets mart or tisol, this is a unique pet shop. I definitely will come back!”
“Took my dog for a wash last weekend to Ironwood, Richmond store and was pleasantly surprised to know it was a complementary wash. The staff was friendly, knowledgeable and courteous. Highly recommended to freinds with pets”
“The staff there were super friendly, was basically transparent with their return policies, 30 day returns and notices for final sales. Had some bad encounters with other customers (Some lady was very stubborn with some "seniors day deal" or placing an order or whatever, but that's about every retail companies, you get those people once in a while).”
9AM - 7PM
1302 56 St, Delta“My experience with Michelle and her team has always been exceptional. The store is immaculate with a vast array of products and the customer service and knowledge is top notch! Well done to all of you!”
9AM - 7PM
5076 48 Ave, Delta“Great local pet shop! Friendly and knowledgeable staff. Pretty small selection of cat collars/leashes but an abundance of food and treat selection! One stop shop for all doggy supplies!”
“I SO appreciate the loving care and attention that Cassidy and the Tsawwassen Grooming Team provide my elderly dog, Sheba. I'd like to give them 10 Stars! You're the best!!!”
“The service at this location is outstanding!! Heather handled a concern of mine quickly and professionally. Jill and the team were fantastic. So friendly and customer service oriented. Thank you!!!”
“This is the best location for cat grooming I have visited in Richmond (or in Greater Vancouver). They provide calming and cat-friendly environment. The staff are friendly and responsive.”
“Always greeted when we arrive. Service is good, if you look like you are searching for something within seconds a staff member will come and ask if you need assistance ?”