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“We boarded our cat Max with PETPLS over the weekend. The staff is very professional and knowledgeable. Communication was great - they almost immediately replied to our questions and we felt that they really cared about Max. They sent us regular updates as well as pictures and videos of our cat. The place is also really clean. When we picked Max up, all his things were already packed and he was in his crate ready to go. The staff really know what they are doing, they are very organized and we would be happy to have Max stay with them again.”
“Bosleys Ironwood is a wonderful store. The new location is much bigger with 2 dog washing stations. They have absolutely everything you need. My dog loves to visit the store. But what really makes it amazing is the staff. They're caring, knowledgeable, and always remember us and our doggo. I highly recommend Ironwood Bosleys!”
“I was here to buy some wet and dry food for a picky stray. The cashier was super friendly and her recommendations helped me out a lot. I’ll definitely be coming back in the future”
10AM - 7PM
Richmond
Pet Stores
“My dog got her first haircut here , and all I can say is , HIGHLY RECOMMEND! Remember to book ahead of time. The kind staff was able to fit me in very quickly. Thank you so much Juicy Pet! My dog looks like a brand new dog :)”
“Great service there. Large selection of dig and cat items to choose from. Large store andvery pet friendly. My dog loves it in there when she goes in for a bath. She even gets a treat. Lots of Parking is available all over but is always busy for the whole mall including the restaurants in the area.”
“Staff are proactive with ensuring great customer service. I asked for product recommendations and the associate went as far as asking about my cat’s weight and helped me portion the meals! Very impressed with everyone that worked here.”
“This place has everything you need for exotic animals — rabbits, reptiles, birds, you name it. Prices are totally reasonable and the staff are super kind. They always help with packaging and even offer extra bags without asking.
So convenient for pet owners in Richmond who don’t want to drive all the way to big chain stores.
Highly recommended — HaHa (my bunny) approves ??”
“I’m so happy with the Miacara treats bag! The crossbody design is super convenient and keeps my hands free while walking my dog. It’s roomy enough to hold plenty of treats. The adjustable strap is comfortable, and the bag itself is made from durable, easy-to-clean material. The secure closure ensures the treats stay fresh, and I love that I can grab a treat quickly when my pup needs a little reward. Highly recommend this for any dog owner who wants a stylish and functional treat bag!”
“This pet store exceeds expectations with a diverse selection of top-notch products. From high-quality pet food to trendy accessories, they've got it all. The perfect one-stop shop for pampering your pets!”
“My dog was refusing to use stairs the because his nails were too long.. It was hard for me to find an appointment somewhere to fit my schedule in the next few days. One de fur let me drop in with him right away. He hates getting his nails done and they were so great with him! Also great prices :) my dog left super happy and comfortable. As you can see from my photo he was happy during the trimming as well”
“I recently visited a local pet store and was impressed by the overall experience. The store had a wide variety of pet supplies, from high-quality food to unique toys. The staff was friendly, approachable, and demonstrated genuine care for animals. The store's cleanliness and organization made it easy to navigate, contributing to a pleasant shopping experience. I appreciate the store's commitment to providing a positive environment for both pets and their owners. Highly recommended for anyone looking for top-notch pet products and friendly service.”
“I had a really positive visit to this store. The team was attentive, approachable, and took the time to make sure I found exactly what I needed. It is clear they know their products well and genuinely want the best for your pets.
The atmosphere is warm and welcoming, and you can tell the people working there truly care about the store and the customers who come in. One staff member went out of their way to help me and offered thoughtful product suggestions that were actually useful.
It is great to see a local pet shop that feels lively and community focused. This is the kind of place you want to support. I would absolutely recommend stopping by.”
“PetSmart in Richmond is a convenient place for pet supplies with a good selection of products and in-store services like grooming. While many customers find it clean and helpful for everyday pet needs, service quality can be inconsistent at times. Overall, a practical option for pet owners.”
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“The BEST pet store ever, filled with treats and the SWEETEST aunties! ? I came in with a few questions about my dog and they went above and beyond with helpful tips and suggestions. And my dog was SO spoiled with treats from the aunties… I was lowkey embarrassed ? Thank you very much!!!”