London Drugs in Vancouver, British Columbia, is a well-known Canadian-owned store that focuses on customer satisfaction. The store offers a wide range of services, including passport and ID photos using biometric technology, with a $50 guarantee. Customers can also access in-store, at-home, or remote tech services such as software and hardware setup, virus removal, data transfers, and authorized computer repairs for brands like HP, Lenovo, ACER, Asus, and Microsoft. As an Apple Authorized Service Provider, the store's technicians use genuine Apple parts for repairs.
Customer experiences at London Drugs vary. Many customers highlight positive interactions, noting helpful and knowledgeable staff who provide good customer service. For example, some customers appreciated staff members who assisted with remittance to CRA and equipment returns, describing them as professional, kind, and well-informed. However, there are some reports of less satisfactory service, with instances of unfriendly or rude employees, and interactions that left customers feeling unsatisfied. One customer recounted a pricing issue with a product where staff disputed the advertised price, leading to frustration despite remaining calm during the exchange.
Delivery and packaging quality also received mixed reviews. While the store is praised for excellent packing skills—especially for liquids, which are securely packaged—there was a recent complaint about poor packaging during a delivery, with a large, poorly taped box and items that moved around, raising concerns about shipment handling.
Overall, London Drugs maintains a reputation for good service and comprehensive offerings, though customer experiences can vary depending on individual staff interactions and delivery experiences.
It's my regular pharmacy. Really convenient for me.
August 2026
Kudos + thanks to Jessica T in the Computer/Electronics section! She stayed a bit past her days end to answer my questions & discuss best options. Very knowledgeable & thoughtful 🌟
July 2026
Most of the staff are super amazing and willing to help. Location is close to bus stops and easy to access.
