Gabriel Ross Inc. is a luxury retailer located in Victoria, BC, with an online store called GR Shop. The company offers a carefully curated selection of over 100 high-end brands, including Herman Miller, Knoll, Louis Poulsen, Fritz Hansen, Vitra, and many others. Their products include furniture, lighting, home accessories, decor, and housewares, suitable for both home and office spaces. The showroom on Government Street is highly praised for its stunning exterior and fabulous interior, featuring iconic pieces as well as fun, whimsical items that add personality to any room. Customers appreciate the friendly, non-pressuring staff who make browsing enjoyable and are knowledgeable about the products. Many reviews highlight the excellent service, fast and flawless delivery across Canada, and helpful support in resolving issues such as damaged items. The online shopping experience is described as smooth and customer-focused, with quick shipping and helpful communication from real sales and customer service representatives. Customers also commend the quality of the products, noting their style, comfort, and value. Whether purchasing furniture, lighting fixtures, or gifts, shoppers find Gabriel Ross to be a reliable source with a wide selection of the best prices in Canada. Overall, Gabriel Ross Inc. is recognized for its high-quality offerings, exceptional service, and dedication to customer satisfaction.
Best retail online experience ever! Spoke to real inside sales and customer service people when I called. Quickly validated inventory and provided suggestions to smooth shipment from BC to ON. Diana M and GR team thought “customer first” and did everything right to get the products to the customer when they needed it.... read full comment
April 2023
This company was a delight! From my first initial call to Sara in sales, the communication/response and efficiency was top notch from any department I dealt with.The delivery time was extremely fast and efficient! I highly recommend. I look forward to enjoying my Kartell bubble chairs! Thank you!
February 2023
Outstanding customer service. They were an amazing bridge between us and Herman Miller when one of our Eames chairs needed repair. We would have been lost without them!
