“I have hypermobility and a curvy body. I thought shoulder pain, stiff hips and sore back is something that I am gonna have to accept and live with. It all changed when I bought my mattress from Resthouse. I never had pain or soreness even for a single night since. I fall asleep as soon as I lay down. Staff are very knowledgeable. They will work with you in finding whats best for you. Great customer service too. Worth every single penny spent here. Quality products and super satisfied with my experience and purchase here.”
“Service and furniture are top. notch. Karen Somerville was excellent and very helpful throughout the entire process. We bought a dining table annd it had a very small problem. They sent over a furniture repairer, John from Rados Refinishers, right away and he had it fixed quickly and it is perfect now. We will buy all our new furniture there from Karen.”
“I am beyond happy with the pieces I purchased (Melvin Storage bed frame, headboard, and nightstands). From the ordering process, to delivery scheduling, and final delivery assembly the experience has been wonderful. Lawrence worked with me throughout the ordering process and even helped me correct an oversight on my part when I was placing the initial order online). They kept me informed of the status of my order. The pieces are beautiful, and you can tell the quality of the pieces make them heirloom pieces that I can pass on. Do not hesitate to order online if you can’t make it to their store in Victoria. I ordered all my pieces from the website without seeing the actual pieces in person (I live in Vancouver). The pictures look exactly like the products delivered, and the measurements online are accurate to help you plan if the pieces will fit.”
“I had a great experience with Cedar Classics. My chairs are over 10 years old and had been badly neglected, covered in moss and dirt. I pressure washed them and followed the refinishing steps on their website, and now they look fantastic. I also noticed some of the hardware was loose, so I reached out to Cedar Classics by email. Ivan responded quickly and sent me replacement hardware to fix the issue. I never write reviews, but this company truly deserves it. I wish more people understood the level of quality these chairs offer and how long-lasting they are. Cedar Classics carefully selects the wood and pays close attention to the overall appearance of each piece. This is next-level craftsmanship and attention to detail. Highly recommended.”
“My wife has been looking for slip covered furniture for a while. We have been to places like Crate and Barrel and Restoration Hardware but did not find anything that we liked. Then we found the Insideout Home Store! We actually heard about it from another furniture store in Victoria that recommended we check out Insideout Home store and we are sure happy they did. Cardna took great care of us on our first visit. She answered all of our questions and more. We checked out the sofas, chairs, covers and other accessories. She let us take our time sitting on the various pieces. It really allowed us to get the sense of the quality of the furniture. After a few hours of trying out chairs and sofas and asking lots of questions, my wife picked out fabric samples to take home. We had all the information we needed, it was a matter of determining which colour and fabric was the best for our home. Once we were home, my wife contacted the store and spoke to Sue, the owner. She agreed to meet us at the store a few days later when we were en route to Vancouver. Sue met us an hour before the store was set to open. In an hour, she was able to answer a few more questions and then placed our order for a sectional sofa and two swivel rocker chairs. It will take 8 to 9 weeks and all delivery arrangements will be made through the store. The prices are comparible to other higher end furniture stores, with or without slip covers. We liked the quality of this furniture and the slip covers better than the others. Five Stars does not seem enough for the level of personal service we received from Cardna and Sue. We are excited to receive our new living room furniture.”
“We had been shopping for a variety of items for a remodel of our place in Victoria. Dining table, chairs, couch and ottoman. Of all the places we visited Q Living was hands down the best experience we have ever had. Brandon dealt with us and he was knowledgeable, kind and considerate. And most importantly he was patient as we were a bit daft on a few things. Their pricing was very competitive. This will be our go to for all our needs going forward.”
“I almost drove past this shop, but my dad insisted we stop because he’d heard it was special, and he was right. The collection felt curated and uncluttered, with artful international historical pieces I hadn’t seen in any other antique store in town. The layout was clean, the atmosphere inviting, and the owner was knowledgeable and genuinely engaging. I’ll definitely be back.”
“I met the owner of this shop about a year ago. What a beautiful soul! Fast forward to last week. I paid her a visit to discuss some lamp business. I have now dropped off some lamps to her and have discussed having some other lamps fixed. I highly recommend this shop. It is absolutely delightful when you walk in. ?”
“We had a great experience here and are so happy with our new mattress after a month of sleeping on it. I know this is in large part due to the careful assessment that the kind salesperson helped us through to make sure that our mattress was going to give us the best chance for a deep sleep for years to come. Thank you!”
“Cook Street Vintage is one of those shops you walk into and immediately want to take your time in. We’ve bought multiple pieces from Pam, and every single one has been unique, well-made, and full of character. Pam herself is wonderful. She has a great eye, she clearly cares about what she sells, and she makes the whole experience feel personal without ever being pushy. The shop is beautifully curated, with high-quality vintage pieces that feel special rather than mass-produced. A real gem, and absolutely worth visiting.”
“We were helped by Grahame today with the purchase of a chair. He also assisted with inquiries around appliances. He was very knowledgeable, professional, patient and friendly. He took the time to answer all our questions.There was no pressure to make decisions with the appliances but will definitely go back to see him when we are ready.”
“Giving us the run around on trying to get replacement parts for our couch and chair that is under warranty. We wait 8 months for a replacement piece that never comes and now we put the pressure on and suddenly they are going to be able to source the parts we need. Their furniture is garbage, their customer service is the worst! EDIT: They are replacing our furniture. I will update the review when this actually happens They made it right! We got our new furniture in a timely manner with great delivery drivers. We are satisfied!! Edited to 5 stars”
“Over 20 years of satisfaction with this quality furniture store. We have Woodcraft furniture in two bedrooms, one den, living room and family room eating area. It is a pleasure to enjoy the beauty of the wood and the quality of design of each piece every day. Bob and Carolyn Smith”
“We had a wonderful experience at ScanDesigns thanks to Katherine Toledo. She truly understood what we were looking for and helped us find the perfect set for our primary bedroom. We had another option in mind, but Katherine’s exceptional customer service and follow-up made the difference and ultimately led us to choose ScanDesigns. We’re very excited about our new bedroom! I hope Katherine’s managers recognize her outstanding service . Thank you, Katherine!”
“I am beyond excited I visited Moe's Home Victoria for my home furnishing needs, and I highly recommend them for paintings, bedroom, dining, and decor furniture pieces all in one place. I have visited many local home furnishing stores locally, and the service, attention to detail, quality, and selection was the best at this store. The owner and staff are incredibly helpful, made the process easy, enjoyable, and truly went above and beyond in many ways, including design recommendations, carefully packaging pieces, and even helped me load items into my vehicle with care and thoughtfulness. I felt incredibly cared for by people, not sales staff, and they are geniunely excited about helping people furnish and create beautiful homes. I highly recommend Moe's Home Victoria for their quality, prices, and taking the time to help carefully select the right pieces all in one place. The quality and variety of items at this store is excellent. They helped save me time, money, and made the process very enjoyable! Thank you so much for caring for your customers. This is a top notch local business offering excellent customer service, high quality furniture, and thoughtfulness! Thank you so much for helping me! I don't typically write reviews unless I as the customer feel exceptionally well taken care of. I will continue to support this local business, and 100% recommend!”
“Surprised this place doesn't have more reviews. They're the Bullfrog dealer. Do your research - best on the market. When we buy, it will be from Jason. Super helpful, not pushy, leaves you alone when you need to think/decide, he's good. And the nursery is nicely stocked as well.”
“Jordans Home offers a fantastic selection of high quality Canadian made furniture, with plenty of customizable options to suit your style and space. The staff are friendly, taking the time to help you find exactly what you're looking for. If you're looking for eclectic, well-made furniture and excellent customer service, Jordans Home is definitely worth a visit.”
“I always love shopping at charmaine's the staff is very friendly the store is clean with lots of options of beautiful antiques I highly recommend visiting charmaine's you won't be disappointed”
“Wonderful experience at Luxe buying our Canadian made Van gogh sofa. Toban was exceptional with his knowledge and guidance in picking all the components, colours etc for the couch. Thank you Luxe, we love it and we are telling our friends.”
“We were looking for a new mattress at all the regular places until someone in the know recommended that we visit Fawcett Mattress for a change. A wholesale change, as it turned out, in our appreciation of buying a superior locally made mattress that is constructed with materials that are good for your health and beneficial for a deep, comfortable sleep. Duane Franklin is an enthusiastic exponent of the use of natural materials in carefully crafted Fawcett mattresses, bedding and pillows that can enhance your sleep. When you awake only once during the night, while sleeping on your Cumberland medium firm mattress, that's life changing! We feel better rested after a week of sleeping on our Fawcett mattress. One less coffee to start the day. Thank you Duane and Bart for your information, and the variety of in store examples of your product line. It was helpful to try out different levels of firmness to just get it right for us.”
“We had a fantastic experience shopping at Wicker Land Patio Furniture. The owner, Dan, was so accommodating, and the staff were wonderful to work with as they guided us through picking out the perfect pieces for our space. The quality of the furniture is outstanding—if you want durable, worry-free outdoor furniture and great customer service, look no further!”
“We appreciate the help of both Darryl and Tom as we looked to reconfigure the bed and attached cabinetry for a murphy wall-bed system that was in a condo we purchased. They helped us so much and connected us with their tech who made some adjustments. We purchased a couple of after-market additions and were 100% happy with their service...and recommend them.”
“I've bought two pieces of furniture on separate occasions, both of the times from Fran. She is really a very personable saleswoman. I appreciate her kindness and the time she takes with the customer, being myself, every time I've gone. Great service and great prices. If you're buying furniture in Victoria Dodd's is the place to go.”
“Rob at Sleep Country was fantastic! His customer service made the whole experience easy and enjoyable. He was knowledgeable, patient, and genuinely helpful. Highly recommend asking for him if you're shopping for a new mattress!”
“The table and the shelf are very good, from Eames and Arne Jacobsen are two of most influential designers in recent history. The shipping department is very unreliable. You have to wait and wait for their mistake. Bought two floor lamps should came in four boxes and they only shipped out two. Never answered the calls. They tried their best to solve these problem after they noticed.”
“Urban Barn Victoria is the best furniture store with better value, better service and a return policy which stores such as The Brick and Leons do not offer! Their furniture is contemporary and solidly built. Their delivery and set up options are fairly priced, providing convenience and expertise. Love their furniture!”
“Delivery by “Sukh” of my bedroom furniture was excellent, they were punctual, considerate and removed my old furniture for me. Thank you for the great service”
Bob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.
Wayfair is testing a new, smaller store design. The online home furnishings giant, famous for its endless digital catalog, is trying a different strategy for its physical locations. The company announced plans to open a smaller prototype store in Columbus, Ohio, scheduled for late 2026. Located next to the Polaris Fashion Mall, the new space will span approximately 70,000 square feet.
Online furniture giant Wayfair is setting up shop in Atlanta with plans for a huge 150,000-square-foot store opening in 2026. The new location will take over the former Walmart space at The District at Howell Mill shopping center. This marks Wayfair's second big store, following its first location that opened in Wilmette, Illinois, in May 2024.
