Thrifty Foods is a great grocery store chain known for its nice store and nice people. It offers a good selection and awesome products at pretty good prices. The store is well-maintained with friendly and professional staff. Shoppers highlight the high quality of many items. The fresh produce, meat, seafood, and poultry are consistently of high quality, with the meat described as being of unimaginable quality and delicious. The in-store baked goods are also noted for their quality, being better than average, with specific praise for cakes like the carrot cake. However, some customers express frustration with the store's loyalty program, having switched from Air Miles to Scene+. There is confusion as this program seems to only reward points when using a specific Scotiabank credit card. Additionally, a significant concern is raised about careless handling during checkout, where delicate produce and items can be damaged by poor bagging practices, leading to disappointment, especially on large orders. Despite this, many recommend the store for its overall offerings.