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“My sweet fur baby Jazmin was struck and killed by a car on Sept 7th. My heart was broken and I was in shock. The staff was kind, compassionate and understanding at a time when I could barely function.These people are clearly dedicated to the care of animals and their owners.God bless you all”
10AM - 6PM
561 Cardero St, Vancouver
Pet Stores
“Purely miraculous... our very big dog, Bernese/Pyrenees Cross is both really sensitive, and also like a bull in a china shop... I didn't think she would be able to make much headway - but she did! Absolutely brilliant work - I'm so happy to not have to have him sedated.”
“Hands down the best mom and pop pet store! They have everything your dog and cat could ever need and they only carry top quality products.
ALL the staff are lovely and knowledgeable. They were super accommodating in having my reactive dog in for a private shopping session and treated her like royalty.
I am beyond appreciative that they offer this service for reactive dogs as not many other stores do. For my dog and I, it was a dream come true! We will definitely be returning in the future as it was worth the long drive for us. Come support this family owned gem!”
“Have been a long term costumer at Moonlight! We usually visit the shop to grab our dogs’ (Dude and Opie!) food and treats, but at times order to get delivery. The local delivery service is awesome, organized and very convenient. The delivery is always packaged with care and some great deals too. Thank you Moonlight!! <3”
“My recent two deliveries from Naturally Urban has been slightly unsatisfying (previous bag of dry food delivered with a small puncture, and this time my order was out for delivery for 8 WHOLE HOURS, causing interference with my personal schedule). However, I am still very content with the service provided by NUPet for their availability of great quality cat food, cat litter, and their free delivery service for customers living in the Vancouver area.”
“I want to thank Alexis so much for her kindness and compassion when I was visiting the store to pick up supplies for my cats. My dog passed away a few months ago and I'm triggered with grief in pet stores. She understood and let me share. Thank you so much Alexis - you really helped me that day <3”
“Stopped in with my service dog while travelling in BC from Vancouver. A total gem of a store! They were so friendly and helpful, and had lots of unique products that were locally sourced! Definitely recommend stopping in :)”
“I love this store! It has everything you need for your cat and stuff you didn’t know you needed. They were super kind to let me use their washroom and you can see the epic Bon Jovi poster too! I got a laser pointer for my cats and they love it. While I was there the owner sang karaoke songs on this microphone she had? it was a hilarious visit!”
“Ironically, I used to work here many years ago and it is a wonderful pet store full of wonder especially for dogs! Bring your dog in the store and he is welcomed by a great staff ready to find him the perfect treat for making the journey to this destination. My favourite part of working here was playing’Santa Clause’ in full costume to take portrait photos with your pet at Christmas time. People lined up for hours just to get a chance to sit their dog or cat with Santa for a portrait! Great idea!
The store is on the ‘huge’ side for the area and carries some of the best animal clothes and leashes including a huge variety of brand food names and cat trees and houses and dishes and bowls for your furry little friends! Animals are welcome in the immaculately clean shop, with a very modern warehouse design. Definitely worth checking out if you are in and around the area.”
“I just want to say a big thank you for getting the delivery of Dr. Marty’s food to my Stella so quickly. The customer service has been great!
As for the dog food, I’ve never seen quite this reaction to a food she’s eaten before. She’s obsessed and is following me around ever since dinner time. It’s cute. A wonderful product!”
“The owner Dave is very knowledgeable, got my dogs on the right track with raw diet and the Delivery staff are great and on time and they get a warm welcomefrom my two Beagles!!”
“We’ve taken our Lagotto to a few groomers and each time it took a few appointments before the groomer was able to meet our requests - as there are some specific things to ensure a Lagotto looks like a lagotto and not just another doodle. But Pupper Palace was able to get the cut right the first time. Whereas other groomers appear to be rushed and even nervous when you provide them instructions, Pupper Palace really listened and made suggestions. Happy with the experience :)”
“I love global pet foods, very good staff welcoming and services are very good I love to have deals with global pet foods very neat and clean store staff are very helping nature and very friendly.”
“We needed a harness for our dog. The staff at the store were super helpful. Adjusting, recommending, letting us try many. Very impressed with service and quality of product.”
“Went in today (Saturday June 15) and the young man working this evening is an absolute delight. I’ve never walked into a store and been met with such a happy helpful sales associate.”
9:30AM - 5PM
3071 Woodbine Dr, North Vancouver
Pet Stores
“This pet store has everything my kittens need. Prices are the same as the bigger chains. As a new-ish pet owner I have lots of questions and the staff is very knowledgeable and friendly. They specialize in healthy food for cats and their selection for dogs looks the same. I often buy bones for my sister’s dogs here as well. Highly recommend !”
“My dog pulls me into the store even when I don’t need to buy anything just to get a treat.
Prices are ok, but customer service is always friendly.”
“Absolutely love this place! URBAN PAW PETS is a fantastic new addition to the Kitsilano neighborhood. The new owner is super friendly and welcoming, and they’re already going above and beyond for pet lovers. I even received some free samples during my visit, which was such a nice touch.
Best of all — they offer free delivery right to your door across Vancouver! Highly recommend checking them out if you’re looking for quality pet products and great service. Welcome to the neighborhood! ??”
“Absolutely THE best pet store in Vancouver!! We did a bit of preparation shopping for our new puppy next month and we got a handwritten card (!!) in our mailbox a week later thanking us for shopping there and saying they are very excited to meet our new puppy. Definitely going to be our go-to store for all our pet supplies.”
“Friendly and accommodating staff. Helped us get what we needed for our dog’s night walks and carry high quality leashes and collars. Lots of great animal treats too!”
“Super helpful staff they are always willing to help out
With all my horse blanket orders and sizes and anything else you need . I really appreciate that service
Lots of grooming supplies and other items”
8:30AM - 6PM
4595 Dunbar St, Vancouver
Pet Stores
“This has become my go-to store for us. They're a family-owned store and have gotten to know our family and our needs very well. Great customer service; they're always happy to help.”
“Nice selection of pet items from supplies and accessories to food. The dog food I was looking for wasn't available; however, the cashier was very customer service oriented and called their west Broadway location for me and reserved it. Good service!”
11AM - 6PM
796 Beatty St, Vancouver
Pet Stores
“Best pet store I've shopped at. Amazing staff, very knowledgeable, and really know how to look after fish. I bought a lot of supplies from them and they were honest and even told me what I wouldn't need (i.e. they weren't just pushing to make money). They actually care about the customers and the fish. And their aquascapes are incredible. Just ordered tank supplies and had them shipped to Ontario and WOW. They put so much care into packing everything carefully. Definitely shopping there again even if I don’t live in Vancouver anymore.”
“I'm a frequent visitor at Korna Pet Food and always appreciate the consistently helpful service and the cat food samples the staff offers. Tonight, however, my experience with Claudia was particularly outstanding. She upheld the store’s high service standards and went the extra mile by giving me a climbing toy for cats supplied by a vendor. It was an incredibly thoughtful gesture that enhanced my shopping experience. Claudia’s kindness and attention to detail are truly exemplary. Thank you for making every visit memorable!”
“We gave bath our dog( Golden Retriever )here for the first time and had a great experience!!The employees are so helpful and kind. I definitely come back. Highly recommend it.”
“Great service - lots of options for your pets, high quality food. They are very knowledgeable and I appreciate their suggestions on the best choices for my pets.”
10AM - 6PM
4348 Main St, Vancouver
Pet Stores
“The first dog bakery I ever stepped foot in, and I havent left since! I have been celebrating my dogs birthday using baked good from three dogs for over 4 years now. Best customer service as well!”
“I have been buying The Granville Island Pet Treatery snacks for my dog for some time. My dog loves the dried out sardines and I’m happy to feed them to her. Not only are they single ingredient but they leave her coat so nice and shiny. I recently had an issue with my last order and when I communicated this with the support team I was contacted right away and the situation was rectified immediately. Not only great food for animals but great customer service that is so appreciated. I live out of province. I will continue to support and get snacks shipped from this company! They are highly suggested, and both animal and human approved.”
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“The best aspect of this store is the personnel. We regularly deal with Rene. He is knowledgeable, friendly, and makes every visit to the store a pleasurable experience. Quality products and great service are a wonderful combination.”