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“I came in to CPR Cell Phone Repair for the second time today. The first time I came in, it was to replace a screen that I had originally taken somewhere else to be replaced. The first place did a terrible job, and ended up completely breaking the phone.
Fortunately, Alex took apart the phone and showed me all the mistakes the other shop made. Because of him, I was able to get a refund on the shoddy work, and he gave me a great price on the repair.
I highly recommend this place. They are honest and don’t try to sell you things you don’t need.”
“Martha was so friendly, accommodating, and quickly got us up and running with our new IPhones yesterday. Hope that management realizes what a terrific asset she is to your team. Thanks a ton, Martha!”
“Shane was able to help me to replace my eSIM from a stolen device, he even let me use his personal phone to call costumer support to get the access codes and so on. Very friendly the 3 guys in the store.”
“It is one of the best shipping stores in Thousand Oaks, I really like the friendliness of the owners and the girls who work there. Thank you for your good services”
“I walked in AT&T Westlake’s store in the morning.salesman Osvaldo was a patient and nice guy. He helped me check my family plan and give me more information that I can save money as well! I appreciated his thoughtful comments and give customer more help! I give him thumbs up! Give him 5 star!”
“Incredible customer service! I went to Version near closing and discovered a big issue. The employee stayed two hours after his shift to help me figure it out. He was super nice, funny, and determined to make sure everything was fixed. Truly above and beyond—I’m very happy!”
“David is the best! I needed a new phone and he helped me find the option that best fit into my budget. He explained everything in a way that was easy to understand. This was awesome since I usually struggle to understand the different fees, plus the terms and conditions. I definitely recommend this location!”
“My wife and I came in to upgrade our phones. Mike helped us out and was very patient with us and answered every question. He also showed me the breakdown of all the fees and also explaining the change of our new monthly payment. He also walked us through the phone transfers easily. Mike was very personable and easy to have a conversation with. Overall, if I need to upgrade my device again or refer anyone to upgrade their phones, I would highly recommend Mike in the Moorpark location.”
“I just went into this location because my phone wasn’t working (so there was no possible sale or upsell available) and I was helped by a gentleman named Andy. Andy was fast, courteous, respectful and was helping two people at the same time. He was super easy to talk to, down to earth and helpful and when it comes to customer service, you don’t always get lucky enough to have someone like Andy helping you out. I’m not sure who the manager of the store is, but I’m sure they probably already know…your boy Andy is him. All around perfect experience, thanks for all you do brother!”
“This place is really great! I dropped off my wife's iPhone to get the cracked screen fixed. They did a great job and the turnaround was only 1hr. So awesome highly recommended! Cheaper than all the other places I have been to get my cracked screens fixed. Was only $85 for screen replacement on an iPhone 6s. Check them out if you have a cracked screen you will be glad you did! They also have tempered glass screen protectors phone cases and some pretty cool headphones in there all for really reasonable prices. UPDATE a few months after getting my screen repaired it turned out that the screen was faulty but not a problem because Victor gives a lifetime warranty on his work and just replaced the screen again for free. What a great business I can't stress enough how awesome this place is. You need to go here for sure if your phone is cracked. They will set you up!”
“Had the pleasure to be helped by Hugo today at the AT&T on Kanan Rd. in Agoura Hills. Hugo went above and beyond to provide the best customer care experience for me and my family. We went in for trade ins and data transfers and Hugo was extremely knowledgeable about everything and offered the best customer support.While waiting I witnessed him interact with an angry customer and Hugo handled himself outstandingly, he kept his cool and diffused the situation, made calls to support that angry lady and did his best to accommodate her absurd demands. I was impressed by his kindness and patience.I would 100% recommend this store!”
“I've been to all of the Target locations in Ventura County more times than I can count. This Moorpark location is by far the best Target store in the area. The helpful staff, overall cleanliness, availability of stock, and the type of inventory have been consistently great at this Target in Moorpark.”
“I want to say this place is great ! This guy saved my phone!!!Out of no where my iPhone died and didn’t respond I’ve tried everything nothing workedThis guy was super nice his name is NelsonHe gave me a fair price and worked on it very hard and after less than 20 minutes my phone was up and running!!!So thankkkk you so much , just as I lost my hope for my phone.I really recommend this place he has excellent service and he definitely deserves this review!!!It’s been very hard to find good places to recommend lately , but this guy is your guy I’m telling you if someone can fix it it’s him!Hope my review helps you if you are feeling hopeless about your phone like I was about mine . Thank you , thank you , thank you!”
“Our family cannot recommend Young & Joe enough! They always go above and beyond to get us the best deal and their knowledge of products and services is amazing! Their follow-up is 100% what great customer service is all about!”
“Wait time was very short. Less than 5 min. Actual service time 10 minutes. Very professional. Courteous. Serviced 2 devices. Very happy with the whole experience.”
“My experience at this store was good. I was able to upgrade my phone in a timely manner and the employees were able to explain everything to me thoroughly.The store was desolate and looked like someone had just robbed the place. There were no phones on display and the workers kept talking about theft. It made me feel uneasy. There was one wobbly chair in the whole store. It felt like they don't want customers there.”
“Christian got 3 new lines activated for me. I told him I only had 45 minutes, he said he could do it in that amount of time. He was done in 40. Everything worked exactly as he said. I had a great experience and T mobile is saving me money over Verizon and seems to work just as well.”
“Liz is amazing! Definitely recommend this store! She listened to my concerns and helped me with everything. If she's not here walk out always ask for Liz the other girl Cynthia won't help you out! Lis had 4 people come get her help and co.plain about the other girl. Now I see why everyone recommends lis on here amazing girl such a sweetheart.”
“Came in to upgrade my phone and I am very pleased I was given different options for promotions. I didn’t feel I was being forced into buying other items or being upsold. Ashley I think is the sales person who helped me, she was very sweet and understanding when I told her I wasn’t trying to add so much to my bill. Overall left happy with my new iPhone 15!”
“Go Creative Wireless is outstanding! We live in a rural area and don't have other options. But even if we did have other options, this is the company I would choose. Brandon also just installed a new router at our home - faster, further distance, and less expensive. Thank you!”
“Came here as i inadvertently dropped my Sim card. They spent a lot of effort to help me, for which I'm very grateful. Amusingly, their dmv card scanner wasn't working, which is the fault of Tmobile. They gave me another option which i was ready to implement. Succinctly, i went home and found my sim card.”
“I kept being charged $10 for going over my data allowance. I went in to the AT&T store on Sycamore. Dee was very helpful and called the main office and they were able to get me on the unlimited plan. She was very helpful, I definitely would recommend her to anyone. They even refunded me the charges for going over the data plan.”
“Just went in to MetroPCS to activate a new phone. I had the pleasure to have Monica helped me. I walked in on another customer giving her praise for finding her earbuds and keeping them safe for her. She was calm, helpful and super quick with the activation. METROPCS is lucky to have her as an employee.”
“When my phone suddenly stopped getting service (even with Wi-Fi), I visited this store and was immediately helped by Tab. He was professional, personable, and clearly knew his stuff—quickly troubleshooting the issue, swapping SIMs, and even showing me a great 5G home internet option that saved me money.
When the issue persisted the next day, I came back and was helped by Dustin. Despite a busy store, the check-in process was smooth, and Dustin took his time, involving the whole team and even calling corporate to exhaust every option before considering a replacement. The level of teamwork was impressive—they weren’t trying to upsell me, just genuinely fix the issue.
In the end, I did replace the phone—but only after being fully informed, respected, and supported throughout the process. This team values integrity and customer care over quick sales, and that alone earns my continued business.
Highly recommend this store—especially if you value real solutions and service that goes the extra mile.”
“I'm not sure about these reviews. I think people shouldn't base their complete thoughts about a store based on just on reviews they read. I think they should base it on their own experience. My friends and family highly recommended Verizon Wireless to me. I was with Tmobile for years. Never did me wrong. My account was always in good standing. Service was just ok. Until the day I made the switch, Tmobile, locked both my phones, held my numbers so Verizon couldn't port it. It was a total nightmare to get Tmobile to release my numbers. They were acting like complete assholes (excuse my language). It felt like a bunch of kids bullying a kid. Going back and forth with them. It really sucked. P.I.M.A Until I walked into this Verizon Wireless store, right after work, one hour before they closed. It was the best night of my life. They took multiple steps to get my numbers ported. (I ended up purchasing 2 S24 Ultras) . They got those 2 phones activated and ready to go. The level of customer service that I received that night was above and beyond. I went in their upset and irritated. I came out a completely different person. They really made my night. I will never go back to Tmobile. Their customer service sucks. The way they treat people is fake because at the end of the day. They will end up screwing you over. As I said before, it's ok to read reviews, but experience things for yourself. Thank you Verizon Wireless of Simi Valley. Much appreciated! You guys Rock!”
“Going into a Spectrum store was a daunting thought. However, I arrived and found plenty of car parking, and the interior of the store is open concept and fresh. The associate assisting me made the process flawless ?
I upgraded, have new equipment, and am pleased w my experience today.
Ty, Spectrum ?”
“The Apple Store in the Thousand Oaks Mall is everything you’d expect from Apple, modern, efficient, and staffed with some of the most knowledgeable and friendly people around. Every visit is a great experience. The team is always eager to help, whether it’s troubleshooting a device, answering product questions, or guiding you through a new setup.
I’ll admit I’m a little biased because I love Apple products, but this store makes it easy to see why. The layout is sleek and inviting, and you can easily spend hours exploring all the latest tech and accessories.
Apple continues to set the standard for customer experience, and this location is no exception. Highly recommend stopping by, even if it’s just to check out what’s new, you’ll leave impressed every time.”
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“Came in on a Saturday expecting to wait to get me and my family switched over to T-Mobile from Verizon and the whole staff there was super friendly. Everyone there was kind and knowledgeable on all my questions and concerns. Was worried about all the bad things you hear on “added fees” but the rep who was helping me explained everything in detail! Will come back to this store”