The AT&T Store in Simi Valley offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including popular unlimited data plans and prepaid options. The store provides nationwide AT&T 5G service. Customer reviews consistently highlight exceptional and patient service. Staff members are described as incredibly kind, helpful, and professional, diligently working to resolve issues, even complex ones that take considerable time. Employees are noted for being highly knowledgeable, informative, and courteous, patiently educating customers about different plans and devices to help them find comfortable solutions. Associates are praised for making difficult situations easy and for providing a top notch level of service with great attention to detail. Multiple reviews mention specific, highly satisfactory resolutions, such as switching customers to unlimited plans to stop overage charges, replacing SIM cards quickly, fixing phones, and refunding charges. The overall experience is frequently called the best encounter with a mobile service provider, with customers reporting very pleasant and awesome experiences that leave them truly grateful and happy with the customer service received at this location.
Manny is the man!! He earned the 5 stars, his customer service skills are outstanding!!! He helped until the problem was solved, and he solved it all right!! AT&T is usually doesn’t have good customer service but Manny changed that.
March 2026
Manny is amazing!! He we above and beyond for us, he explains everything, and really goes out of his way to help customers. Manny made this AT&T earn the 5 star rating!!! I have been to a lot of AT&Ts and so far he made me not dread my visit !!
March 2026
Manny at the Simi Valley AT&T store is friendly and takes care of business always with a smile.
