Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
I've had meh service from Lourdes that was professional but unempathic and cold. However, today I had excellent service that was warm and customer-centric and went the extra mile in providing options and suggestions on how to save on fees from Manna. Citibank is fortunate to have her.
May 2022
Awful experience in this place just to open an account, not friendly at all , very rude personal , we decide to go to another bank this branch suckssss!
August 2020
On hold for 10mins.When the person came back on , to continue to put me on hold, no courtesy. All she said "just wait" and placed me back on hold
