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“Staff very pleasant, helpful and accommodating. My only complaints about Quest are that there are no weekend hours ( listing for Alameda hours is wrong; I recently reported it), no evening appts and few early AM appts . Those are real shortcomings, but staff at lab site is pleasant and helpful.”
“Great staff and doctor. We visited twice, experiences were positive each time. There was a short wait after the doctor’s check-up, which was manageable. The area was clean and well-maintained, making the visit more comfortable.”
“Come for technical exchanges. If you are tired of experiments, you can come and see the scenery and overlook the bridge in the distance. You will feel refreshed.”
“I came in 8.9.23 for a drug screen set up from my employer. The Tech was name Patricia walked me through the testing process required for Department of transportation. The experience was good and nothing bad to say about it. I would like to personally thank Patrica for her hard work and customer service. I would recommend this service for any company who has many employees that is located close on Hayward, san leandro, san lorenzo, oakland to go ahead and reach out and have your services done here.”
“Got tested 2nd day of the new year. Community was very kind and supportive. Even the lady who took my tests was a nice conversationalist and made the process easier for me despite the tests being super new to me. 10/10 I’m going back again ??”
“I have been using this lab for 3 years now and never had a problem. Also their prices are reasonable. I will keep using and recommend them to my friends for sure.”
“My first time, I came for fingerprints. The gentleman who took my prints used the opportunity to train others with his personal tips and tricks on how to get the prints perfect. The second time, I came for prints for another company and a TB test. Since it was within the same month, they still had my prints on file to send to the FBI and DOJ, so I didn't have to retake the prints. They also have an online doctor at the ready to confirm my TB test questionnaire. I expected to stay an hour; it took less than fifteen minutes.”
“I came in 8.9.23 for a drug screen set up from my employer. The Tech was name Patricia walked me through the testing process required for Department of transportation. The experience was good and nothing bad to say about it. I would like to personally thank Patrica for her hard work and customer service. I would recommend this service for any company who has many employees that is located close on Hayward, san leandro, san lorenzo, oakland to go ahead and reach out and have your services done here.”
“We were recommended to go through Technical Safety Services to make sure that all of our equipment was properly calibrated, and everything’s been running smoothly. We’re very pleased with the stellar service we received from this company.”
“Okay, so all the online appointments are taken. Instead, I go early… like around 6:30am-ish. It’s not crowded and the wait isn’t long. Now, several people complain about the Black customer service woman in the front. She and I get along great. All I do is treat her nicely… I tell her, “Good morning…” and she appreciates being appreciated. In return, she does the same with me. Anyway, the lab is convenient. Not too far from my house (a couple miles). Again: go early.”
“Excellent site for doing research. Googles street view tour is also nice. Trainings and bagging are required to gain access. Go to Blackberry Gate when arriving to get your badge.”
“Impressive!!! This lab is based on real science. The laboratory environment is very nice and clean. The lab staff are from the Biotech field and very knowledgeable. Overall, Shasta Laboratory is very professional in both staff and lab environment.”
“Peng is the sweetest lady, so kind, and does a great job running the show by herself! Always timely and with great communication when I need to make my regular drop offs!
Anyone complaining needs to realize workers are still human beings and deserve a kindness and patience themselves ”
“I had an appointment at 7:45, went in a few minutes later. The guy at the front desk was very polite and attentive, my phlebotomist Sienna was amazing, I didn’t feel a thing! Great experience! Thank you both.”
“I had a wonderful experience at Labcorp this morning. Olivia drew four vials of blood. She did a terrific job. I hardly felt the needle prick. Olivia took great care to draw the needed blood. She has excellent customer service. Her down to earth attitude and expertise made it a pleasant experience. Kudos to Olivia for a job well done.”
“Awesome experience at LabCorp 3100 San Pablo ave. Made an appointment for 1:30p. I was treated with kind words of welcome and directed to the kiosk to check in. Barely had time to sit down before called in. Samuel was my phlebotomists and he was friendly interactive and smooth as butter with the blood draw. Then out before 2pm.”
“Have only spoke on phone so can only say the woman I talked with was very nice and answered my questions. Waiting on prescription and will update as to shipping time and quality etc. But for now they seemed nice and professional.
Update : received first prescription and was somewhat upset due to minimum cost and barely getting much medication, but im pretty sure they sent mine overnight and they did not mention it. So maybe they did this just to be nice after paying the minimum cost. Was appreciated big time and they did this without any complaints or asking by me. Just placed next refill this past Friday and received email saying will be updated on when is shipped (monday today). Will update as to consistency and relative results with medication relative to other compounding pharmacies used, and regular shipping times once received. But so far seem to be a very professional and helpful business.”
“Great experience here, particularly with Dr Marinoff is the best doctor. We also like Dr Weiss. They took care of listening to our concerns and work with us to address them, could not be happier and highly recommend them.”
“I was told that I can just drop off my sample and run out, but that turned out not to be the case. I was very irritated that I had to check in etc, but the woman walked me through it all and was nonplussed at my attitude. Her demeanor was very professional and serious, so I am grateful.”
“Despite appearing to be short on staff, a considerate lady with a short haircut (I regretfully forgot her name) recognized the urgency of completing my blood work on time. Knowing that an appointment would postpone my pre-surgery evaluation, she kindly took the initiative to draw my blood without any scheduled meeting. I'm deeply grateful for her assistance. Thank you!”
“What a great experience! I have been sick as a dog and needed to go to urgent care to get some relief from my symptoms. Everybody at the facility in Orinda was amazing, competent, caring, and thorough. I am highly impressed! Sauna, who was the person at the front desk was super helpful and clearly explained the process for me to see someone. I came in with a very bad cough and cold and because these could be signs of Covid, she explained that I needed to be seen outdoors by the staff. All I had to do is drive around to the back parking lot where they had set up tents for the staff to see the patients.. Stephanie was the intake nurse and she was great. And probably the biggest shout out should go to Dr. Bueno. He was super thorough and insisted I get a chest x-ray to rule out pneumonia, and wanted me to get a strep throat culture taken as well as Covid test. Within a very short time, all my tests were completed and the results came back. Dr. Bueno got me prescriptions to alleviate my symptoms. He is a fantastic doctor and was very reassuring that I would be on the road to recovery soon. Not that I wanna be sick, but if I am again, I will definitely go back to Sutter urgent care in Orinda,.”
“had a lovely experience here this morning. I was extremely stressed due to the fact I had to take a last minute covid-19 PCR test for my flight tonight, and the staff here was amazing. They were nothing but friendly and helped me quickly and made sure that I had everything I needed to ensure I would be able to fly safely and make my trip tonight. Both the man in charge and the kind woman who did my swab were great and I would definitely come back for any testing needs.”
“They are friendly and did a great job!!
Karen was very efficient and got the job done quickly and painlessly! Only one stick!
Pauline was friendly and very helpful.”
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“I had a great experience with the blood draw for my 1-year-old baby. The staff were very professional and friendly, making the process smooth and comfortable. Highly recommend their services!”