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“These people went out of their way to help me find a solution to finding a difficult to find cabinet part. So kind and knowledgeable. I wish I had known about them sooner. I highly recommend this store.”
“I talked to Scott on the phone and he answered all of my questions and even pointed me to a company that would better serve my needs. He was kind, understanding and compassionate. While I did not do business with him, he will be the first place check in the future.”
“I love J&M. They have every fastener you could ever need, and they are incredibly helpful. They were a key partner during our build out of a tiny house on wheels -- something I had never done before. There were dozens of times when we had no clue what bolt or screw was needed for the stage we were at. But Justin and the crew always helped me find just the right thing -- even when I didn't know what it was called! They have a great inventory, and I love that they also carry premium drill bits and Diablo saw blades. If you need any sort of fastener, I'd go here before ever heading to a general hardware store. Below are some pictures of the tiny house on wheels that we built with 30 female high school students. J&M's fasteners were used in EVERY piece of the construction, and we're so thankful to have them as a partner.”
“Mark knows his stuff! Directed me quickly to what I needed a for a sink repair, even corrected my size just looking at a picture. Quick help no bullshit, give that man a raise!”
“My boyfriend and I stop by here at least a couple times a month because it's close to his place, we both like supporting local businesses, and the staff is always very friendly and helpful. When it came time to upgrade his grill, my boyfriend wanted to patronize the Moraga Ace. He had spent a couple of weeks researching grills, and we went to several stores to look at their inventory. In the end, the grill we chose was not in stock at Moraga Ace, so the owner, Bill, worked with us directly to order the grill. He and his staff assembled and delivered the grill, then Bill gave us several tips on where to put the grill in the backyard and made sure that we were both comfortable connecting and disconnecting the propane tank, turning the propane on, and lighting the various burners. Then he gave us a few tips about how to grill different types of meats and veggies! He even threw in a complimentary long-handled grill brush. Later that weekend, we dropped in for some non-grill-related items and Bill made sure to greet us and ask how the new grill was working out for us. :)”
“As a small business owner this shop has become my go to plumbing warehouse. Marco and Michael are always super friendly and helpful. Customer service here is amazing and these two are always on top of it. The shop is clean, organized, and has a variety of products! Prices are competitive as well! Highly recommend!”
“I recently moved from Brentwood, CA to Walnut Creek, CA where I live much closer to the ACE Hardware store. I find the ACE prices are more expensive than, say, Home Depot. But the knowledge and assistance I get at ACE far, far outweighs the extra cost. I always found that I knew more about what I was looking to purchase at Home Depot than ANY of the people working at any Home Depot I have ever been to.”
“I would go 5 stars but not until the get rid of the 2 maybe 3 young people at the front desk. They are super rude and seem to have the stereotypical entitled young person syndrome. Watching what seemed like social media videos and not wanting to be bothered by annoying customers.. They were very short with us when they did interact, stimulated by us the customer, and once we were in there obviously looking at handles and could have used some help they didn't engage at all.. Sure we could have asked for help, but this was after we had learned that these folks were only going to get annoyed if we did.. so we left.. We've also had these notably bad interactions with these people on the phone as well.. maybe they are the owners kids and that's why they act the way they do..
Liz is great, if you go there and Liz isn't there and your only option is one of these useless people then turn around and go somewhere else or come back when Liz is there..”
“This place is absolutely the best. I had never heard of Dunn Edwards before but am so glad I decided to stop in. Lex is so nice, friendly, knowledgeable, helpful and just simply amazing. The rest of the staff is also very nice and welcoming every time I stop by. I had been to other paint stores before I decided to purchase from here but the experience was not even close. I mean they were polite and all but not as thorough. Lex asked great questions and made me think about things I would’ve never thought about which helped me make good decisions when picking out colors, quality, etc. I am planning on painting my whole house, inside and out, and will continue to purchase from here thanks to Lex. (PS I am not a reviewer as it is too time consuming in my opinion but Lex and Dunn Edwards PH deserve this one.)”
“This is the go to place for repair of landscaping and garden equipment. The staff are very knowledgeable and helpful. I have had my lawnmower repaired here. The staff gave me tips on how to maintain my lawnmower better so that it lasts much longer. I also went back and one of the staff showed me how to load and rethread my weed whacker's string. This was very helpful. I am very happy with my repair experiences there. They also have high quality equipment for sale.”
“Fregosi & Company Paint is now a full-line Festool dealer! They carry the complete Festool woodworking tool lineup and supplies in stock. Mike and Rob are very helpful and great people to work with.”
“Always quick. Faster that some other guys. Always picking up the "Pace". Better deals than some. Saved 4 tanks of gas on one heater alone. - Thanks Cal”
“They always have exactly what we want or need. This time we couldn't find what we were looking for so we asked an Associate who directed us to exactly where it was. The is always helpful, professional, and personable. Always a pleasure to check out the isles.”
“V easy to work with; super friendly & helpful team. I just found them and will not think twice should I need any plumbing supplies in the future. Being in real estate; Customer service is key for me and having found that here; def recommending WHCI to all my friends; family & my clients. Thank you for assisting me with my toilet purchase.”
“Corrie is the best. Hands down.. very professional, courteous, nice.. never have any problems at this store. This is my play store love to see what's new and visit corrie.”
“They are very helpfull.carry most Construction supplys or tools.its a small street which makes it tight in our big truck with all the hd trucks and deliverys but not too bad.the folks are always ready to take and fill our orders quickly so we come here often.they have quality products so dont expect cheap stuff or prices.they do deliver so you can call and stay on the job or run on down for items.”
“Russ is exactly the kind of plastic wizard you need if you are an innovator, maker or tinkerer. I am extremely grateful to have been a recipient of his kindness, wisdom,sense of humor and wizardry if course.
Thanks Russ!!”
“This is a really nice, but small, store. Employees are very helpful. I just wish the employees at the cash registers would not use “do you have a phone number with us?” as a greeting when a customer comes up to the counter. What happened to “hi”, “hello”, etc? I cringe every time I have to go up to the register ‘cause I know what’s coming.”
“I had these guys construct me a monstrosity of a cover for a large 130 year old antique cabinet. Jesse was the one who helped me, awesome customer service and he knew his stuff! He called me to give me an eta, then they called me on that day to tell me it was done! I picked up the piece today and the lady who took my payment was funny and friendly! The piece it fit perfectly over my cabinet! They did a great job on the dimensions. There was a little hiccup with some scratches, but the boss took care of me, very kindly and professionally. These guys really went the extra mile to make my custom piece. So it's all good in the hood and IThanks, Tap Plastics!”
“Best local nursery! I love going into the San Ramon Ace garden center to see what new plants they have. I find that variety, quality and value of thier plants be so much better than the other 2 local nurseries. And the staff is so friendly, knowlegeable, and available! It is a joy to shop there. I also appreciate that they are happily willing to find/order something they don't have in stock.”
“A good shopping experience with helpful staff to locate my needs. Very happy to have this resource available to shop after a long absence from the previous company.”
“Stopped in today for a few things. Phillip came right up and asked if I needed help. He walked me to each spot in the store and helped me select everything I needed. He even pushed my cart for me. Friendly staff,”
“Stopped in to look at the Yoder 640 in person. Had plenty of barbecues to compare with. Very knowledgeable and friendly staff. Henry and Patty were super helpful and answered all my questions. Will be my go to shop here soon. Highly recommend!”
“Pg&e reported that power was going to be off from 8am to 5 pm today (02 15 24) ... I went to start my generator around 8 am and it was not not running right at all, I took it to HK engine and they had it back to me repaired in 90 minutes to 2 hours top! They gave me priority because they knew the power was out at my house... Fantastic business!!!”
“I wasn't expecting to review Home Depot. But my last interaction I just wanted to share as it really was amazing. Customer service on multiple levels. It had been sometimes since I use my Home Depot card and that was not an option while I was shopping online. I did reach out to the customer service line and the gentleman was very helpful pleasant Was able to find me easily and we had a wonderful discussion. I added a fairly significantly priced item to my order at that time mainly because I just felt comfortable. Customer Service on the phone call was above and beyond. Now I had set both of my orders it had to be split, because the large one was coming from a different warehouse For delivery. A smaller order of some galvanized roofing material and a couple other things I set up for delivery. It was easy it was very inexpensive and it was at my house before I woke up look I've got access to trucks if I ask, I do have a utility trailer. It's kind of a pain in the you know what to hook up and get down there and get back home absolutely, wonderful experience with that delivery now I am able to jump to work first thing this morning with everything that I need. I will continue to shop at Home Depot. Thank you for the great service.”
“Alamo Hardware is a great local store that offers a solid selection of tools, home improvement supplies, and garden essentials. The staff are friendly and knowledgeable, providing excellent customer service and helpful advice. While the selection may be smaller compared to big-box stores, the quality of products is reliable, and the personalized service makes it a convenient and enjoyable place to shop for your DIY needs.”
“Extremely kind employee's, even when they are busy. I am talking 5+ kind, respectful people all willing to help you. You don't see this that often.
Special Shout out to Sonny for helping me out.”
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“Great selection on tools, light bulbs painting supplies etc. Their garden center is lovely. I love that all the staff is ready to help with very sweet advice. The parking is convenient. I wish it was open later at least once a week. They have a very nice selection of gifts and homegoods too. Locally this is a gem to have. They carry galison puzzles and jellycat puzzles which are both favorite gifts to give. During a renovation we frequented this store quite a bit and they always had what we needed.”