Verizon offers a range of mobile, 5G home internet, and business solutions at their Fullerton store. Customers can conveniently visit the store or order online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Most reviews highlight a great customer service experience, particularly noting the helpfulness of staff members like Ruby and Victor. They assisted customers with phone upgrades and data transfers, making the process smooth and effortless. While some customers found certain policies frustrating, such as the trade-in deal, the overall experience at the store remains positive. Customers appreciate the knowledgeable and patient staff, contributing to a better service experience. Verizon is recognized as a leading phone carrier, with overall satisfaction growing despite a few initial challenges.
went in this evening to trade in my phone and Kat was amazing and knew what she was doing! Amazing customer service:)!
September 2025
Yolanda is great! I had worked with her once before, so I reached out again when I needed to switch a phone over and add it to my account. She took care of everything quickly and efficiently—I was in and out in just 45 minutes. Really appreciated her help!
September 2025
Got a new S25 Ultra with screen protector and case. Ceasar was a great salesman. Helped with everything. Very patient. Thanks Ceasar!
