Verizon offers a range of mobile, 5G home internet, and business solutions at their Fullerton store. Customers can conveniently visit the store or order online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Most reviews highlight a great customer service experience, particularly noting the helpfulness of staff members like Ruby and Victor. They assisted customers with phone upgrades and data transfers, making the process smooth and effortless. While some customers found certain policies frustrating, such as the trade-in deal, the overall experience at the store remains positive. Customers appreciate the knowledgeable and patient staff, contributing to a better service experience. Verizon is recognized as a leading phone carrier, with overall satisfaction growing despite a few initial challenges.
I had such a GREAT experience at the Fullerton store! Alex helped me yesterday and saved me $700! And today Ceasar helped me reactivate a new/old phone for my 95 year old dad! Both very helpful and friendly!
June 2026
I really appreciate Romans service with a smile very helpful kind understanding and caring about my needs thank you so much for having him around
May 2026
Excellent service very informative give the place 10/10