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“This team is amazing. Kim Reed gave me hope and encouragement with getting my finances on track. I am forever grateful for all of the assistance I was given. I recommend Safe Credit Union, because you will be SAFE here. Thank you”
9AM - 6PM
5210 Madison Ave, Sacramento
Credit Unions
“Pleasant Professional People! Willing to be super helpful with my Elder when she has questions. They have been understanding and highly capable in their approach and hands on applications to lessening my fears in our nations unrest. I am moved to leave a review in the Most Postive Of Lights. Thank Each of You who works to keep Our Futures in a steady balance. The Behind the scene To!! In turn we are able to come in. Do business; feel safe ,and leave more informed then when we arrived. Gosh, Thank You!”
10AM - 6PM
7475 Madison Ave, Citrus Heights
Credit Unions
“I went in to change a forgotten pin and was helped and out the door in minutes. The reps who answer the phone to help with fraud alerts and manage account info are also very professional and sharp. I've been with Safe from childhood and have no bad experiences in 15 years.”
“I am absolutely amazed at the kindness, professionalism and customer service of Brenna and manager Sherri. Thank you for being awesome!! They accommodated my disabled husband. Thank you ladies. I really appreciate them😘”
9AM - 6PM
1601 Douglas Blvd, Roseville
Credit Unions
“I have been with SFFCU since 2004 wherever I lived in CA. I have been so impressed by their service, personal interest in my financial needs, professional and problem solving expertise.
My adult kids have had accounts with them for many years. Most of all, they have been trustworthy and engaging, especially recently in my second house purchase through them.”
“(Alyssa Golden) ❤️Has been an extremely professional and respectful person. I have came to this branch how many times. With so many different problems and every time she welcomed me with kindness and respect. I took the time to write today cuz she went above and beyond not only making sure that all customers are helped but she didn’t even act frustrated about she was so sweet and wanted to make sure no one goes without being helped. The lady working next to her kept telling one of the customers who just got back from asking the people at the window inside and said that they couldn’t help her mater and to go to the front desk. The lady working next to Alyssa repeatedly was telling the customer they can help you and to go back there. The customer wasn’t happy and didn’t want to go back. Alyssa then nicely offered to help the customer if she is happy to wait for a bit. I had an issue with an online long in and at first we didn’t know what was the problem as we Alyssa tried everything. I saw that it was a mystery and might take a while so I said I’d come back later but Alyssa asked that if I’m ok waiting and she would look further into it. I was so happy when I saw her going out of her way to make sure it’s done. I wasn’t even upset leaving the first time but she wanted to make sure every customer gets what they came for and every time she gave me a wonderful welcoming experience. I believe this lady should be promoted or at least a hire raise.My God bless her ?”
“So convenient to have you folks here with a shared AA branch. Becky took care of me today, and was professional, friendly, and very efficient. Please recognize her excellent service!”
“I went to talk about an issue with my account, refinance my car AND order a new credit card after it was lost. Manuel was there every step of the way during my walk on visit, very informative and professional. SAFE is always very helpful but he made this visit a good experience for me when I was having a stressful time. Give this man a raise!”
“Staff and security is amazing, I wish I recalled the gals name that was doing security, very kind.
Majida the loan officer made things extremely easy and was super accommodating. Wish this branch was closer to me!”
“As a member for thirty three years, I've used nearly all financial services with Patelco, and its been a joy. I've always received the best service, in branch, or, via phone or internet. Thank you Patelco, in working years and in retirement, my financial wellbeing has always been your goal.”
“I am only giving them five stars so it can show on top. I contacted customer service first thing this morning because I seen seven $29 charges on my account talking about overdraft. They have not let me use overdraft not once but today I wake up in my account is overdrawn And then they lie and tell me the manager is in a meeting. Have me on hold for 40 minutes and then transfer me to a voicemail. This is not OK. My account needs to be fixed immediately. Why are you guys charging customer fraudulent charges? Those are not supposed to appear on my account because I have not used overdraft since this account’s been open.
I shared a photo of two of the charges. I just don’t want all my transactions online lol but this needs to be fixed immediately before I contact legal advice.”
“The Customer Service at Sacramento Credit Union is Excellent! I have been on the receiving end several times. The care taken along with very thorough corrections have been an absolute Blessing to me personally!!! The outstanding support, the immediate response, to some serious sensitive matters, provided much me with the needed peace of mind! Each employee, well advised in their department! I’ve held accounts with other banking institutions…only one other credit union held similar standards of Sacramento Credit Union. Keep up the GREAT SERVICE! You truly outshine the so-called popular credit unions! And Thank All of You, Again.”
“I've been with Patelco since I was in my 20's, now I'm retiring at 64. This is on the epoch level of best decisions I've ever made...When I think about all the big bank fees and shenanigans I've missed out on over the years... chef's kiss to Patelco!! Thanks for giving me a fair deal on my first mortgage during the ever so predatory early 2000s. I can't really say enough good things about you guys.. when my co-worker told me last year that Wells Fargo is giving him his paycheck a day early I was like oh my goodness I've been getting that forever through Patelco!”
“We as Firefighters love our special fire Family. This is our credit union Family. I feel my payments support our family so it’s such a better way to do business!
Thank you Firefighters First C U!”
“After an issue over a credit card increase, management made it right. I truly appreciate the fact that they looked further into the matter, and they even lowered my APR! That is the service I have come to love with credit union’s like First US! Thank you Pj & Ray!”
“Sacramento Credit Union has been a game-changer for me! As a credit union, not a money hungry bank, their services are tailored to your needs, not theirs. They offer great rates, easy online and mobile banking, and great support. The mobile app is super convenient and easy to use, and their advice helped me when I needed it. I highly recommend them for anyone looking for a reliable and friendly financial institution!”
“Yolanda in customer service/banking support assisted me with some financial concerns. Her clear and concise answer makes it easier to cut through the red tape, providing the most effective way to pay on line.”
“Great service. Met with an officer who paatiently and kindly walked me through the consequences of a scam. I was not rushed. He didn't "talk down" to me; he explained everything I wanted and needed to know and then pointed out other ways that I could maximize my experience with Patelco. My meeting with him re-confirmed my satisfaction with Patelco. Thanks so much.”
“I came in multiple times this week and on Tuesday and Saturday the same teller wore very provocative black lace shirts. Something I would not have guessed a credit union would allow. Very unprofessional.”
7:30AM - 4:30PM
3279 Ramos Cir, Sacramento
Credit Unions
“Consistently excellent customer service. They are always quick to remedy any of my needs. Have been a customer for several years and have never had a bad interaction.”
“Partnering with The Golden 1 Credit Union for our banking needs has provided us with valuable financial tools and resources, helping us to navigate the complexities of business finance with ease.”
10AM - 5PM
4005 Manzanita Ave #60, Carmichael
Credit Unions
“seeing all these 1 star reviews feels a little weird. Im not in the branch too often. However, the employees have always super polite and helpful...even when it turned out the car dealership would give me a better interest rate.”
“We were really happy with the service we received from Rachelle last week. She always greets us with a big smile and cheerful attitude. She’s a great asset and a big reason we stay with Sac credit union.”
10AM - 6PM
6190 Stanford Ranch Rd, Rocklin
Credit Unions
“I've been a member since 1994 and it is honestly the best bank I have ever done business with. The staff is always very helpful and their customer service is top notch! I highly reccomed this bank.”
“The new office location is great, easy to access and very convenient, the office employees are very knowledgeable & Friendly. I love the new green fresh live plant wall it’s very artistic & our customer service rep was a lot shy so I got a picture of his desk 🙂”
“Staff is friendly rarely anyone ever in there I love credit unions especially when they have co-op features once I come here and the atm was down but luckily since they are co-op only had to drive around the corner to safe credit union to add funds”
“The two customer service gals I deal with are always so sweet, very polite & professional. I feel like our funds are very secure! Smiling goes a long way everyone… so for those of you whom complained maybe you should've smiled bigger! It takes 2 to Tango!”
“This branch is amazing and helped me during a very difficult time when my mother had a terrible health situation and had her identity stolen. Despite having all the legal documents the Douglas location refused to even speak with me. The teller at the Pleasant Grove location made sure someone sat down and heard me out. Nicole was a saving grace and I am so grateful for her help through those months of getting all my mom's papers in order. It was one of the most stressful ordeal I have ever been through but I am so glad this stores staff was there so things didn't get worse.”
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“Today I was assisted by Avi Naidu. We did not have an appointment but he was able to make accommodations to help me with my questions on getting an auto loan. With his support, I was able to get an auto loan approved and also open a new account with your bank. He is very knowledgeable, detailed and made my entire process very smooth. A plus service!!”