Nordstrom provides a welcoming shopping experience, with options like in-store pickup and Curbside Pickup. Customers appreciate the helpful sales staff, especially in the Chanel cosmetics section. Reviews highlight the exceptional service, with employees praised for their expertise in skincare and makeup without pushing unnecessary products. Customers also enjoy engaging with knowledgeable staff, who provide information about new product launches and offer delicious treats. The store is known for its quality products, attentive service, and commitment to customer satisfaction, making it a popular destination for beauty and skincare lovers. The store is praised for being clean and presentable, with employees always ready to help and ensure customers feel valued and informed about their purchases. Visitors often mention the friendly staff, who go above and beyond, offering complimentary gift wrapping and small surprises like helium balloons for children. The fragrance department is especially noted for its outstanding associates, who understand customer preferences and recommend perfect scents, sometimes even creating samples to help customers find their ideal fragrance. Parking can be busy, especially during the holidays, but overall, Nordstrom remains a favorite for many shoppers seeking quality products and excellent service.
Nordstrom is my favorite department store. I often go there for makeup and gifts. I love their complimentary gift wrapping. Parking could be a little busy as it is located at the Shop in Santa Anita especially during the holiday.
September 2025
One of the best nordys in LA area ! I don't know why but they get more stuff than the rest!
September 2025
Very nice and new renovation. Best department store in the area. High end merchandise
