The Best Western Arcata Inn provides a comfortable and enjoyable stay for its guests. The hotel offers an impressive free breakfast with a variety of options, prepared by a skilled chef. The staff, particularly Ash at the front desk, are praised for their exceptional and genuine customer service, ensuring a pleasant experience for all visitors. The rooms are described as extremely clean, with soft towels and comfortable beds. The property is well-maintained, with a nice big lawn for guests with pets. The pool and hot tub are also praised for being clean and well-kept. Guests have noted that the hotel is better than some of the more well-known chains, with features like excellent shower pressure and updated, well-maintained facilities. The front desk staff, such as Angie, are commended for their friendliness and helpfulness, even offering homemade chocolate cookies for free. Overall, the Best Western Arcata Inn is a great choice for travelers, offering a comfortable and enjoyable stay with excellent service and amenities.