“I recently requested a new card but (of course) had to add funds without any documentation, required identification, apps, or idea what I was doing by the time I got to the counter! The gentleman at the counter, Jacob, walked me through everything step by step with the utmost patience; a saint doesn't have this level of tolerance and understanding! I doubt a wrinkle will ever mar his pristine skin. Truly, as a person who has been dropping jaws and breaking necks since preschool, I am not used to my shortcomings being met with such benevolence, especially by one with the power to so easily push the situation off and say, "Not my job." SO ETERNALLY GRATEFUL!!! IM GOING TO BRING THE MOST DELICIOUS BANANA BREAD YOU BANKERS HAVE EVER HAD IN YOUR LIVES NEXT TIME I COME!!! Thank you so much ?”
“I am very pleased with the caring personnel at this Chase branch. A few months ago my father passed and Joei was so very helpful. Yes there are a few tellers causing long lines but it’s not as bad as the Wells Fargo up the street.Highly satisfied with the customer service.”