Honda Express Service offers quick and reasonably priced vehicle maintenance at a dealership. Customers appreciate the fast service area, allowing them to bring in their vehicles without an appointment. The staff is noted for being helpful and kind, providing a clean lobby area with refreshments while customers wait. Many reviews highlight efficient service, with some experiences taking around an hour for tasks like oil changes, and vehicles are washed and ready for pick-up promptly. One notable staff member, ERMA, receives special praise for her informative and accommodating approach, assisting customers with payments and being flexible with scheduling. Overall, the service team is described as friendly and professional, creating positive experiences for customers. However, a few reviews indicate that some visits can take longer than expected, leading to mixed feelings about the "express" aspect of the service. Despite this, many customers express satisfaction with their overall experiences and the quality of service provided.
Thanks for the excellent customer service by Alexis, who checked me in, kept me notified of what needed to be done and showed me consideration and kindness. Barber Honda has always given trustworthy service to us, and even if you pay a little more here it’s well worth the price.
November 2023
Quick service and reasonably priced for a dealership. They feature a fast service area so you can bring in your vehicle without having an appointment.
January 2023
They should change the name of this from "Honda Express Service" to just "Honda Service". Nothing express about it.
