Macy's Backstage is a multi-level department store that offers a wide range of products, from women's fashion to fragrances and jewelry. The store is well-stocked and organized, though customers may sometimes encounter long lines and difficulty finding parking. Despite these minor inconveniences, the staff is consistently praised for their excellent customer service. Customers highlight the helpfulness and knowledgeability of sales associates, such as Pete at the Dior counter and Nathen Hernandez in the cookware section, who go above and beyond to assist shoppers and ensure a pleasant shopping experience.
The customer service passes the satisfaction and always have great deals/easy returns!!
December 2022
This store has 3 floors 2nd floor is women sections I wasn't able to find the item I was looking for but the cashier was very nice and helpfulStore is well stocked and organized Line was kinda long but it went by fast Parking was kinda hard to find
November 2022
I always buy my fragrances from Macy's. Pete is at the Dior counter and he is IMMENSELY HELPFUL and knowledgeable! He knows and understands both male and female fragrances and matching your energy, lifestyle, and expectations to your scent. What an amazing experience.
