Metro by T-Mobile, located at 116 Brundage Ln, offers great prepaid plans and 5G phones from popular brands like Apple, Samsung, and OnePlus. The store is known for its friendly and helpful staff, who assist customers in navigating the best prepaid plans with unlimited talk, text, and data. Many customers have shared positive experiences, highlighting the patience and support provided by employees, especially one staff member who has received multiple mentions for her outstanding customer service. While some customers prefer to contact customer service over the phone due to past experiences with in-store sales clerks, others appreciate the in-person assistance they receive. The store itself is noted for being clean and organized, making the shopping experience pleasant. Customers have left feeling satisfied, often with new phones and plans that meet their needs. Overall, Metro by T-Mobile is recognized for its commitment to customer satisfaction and providing a welcoming environment for both new and returning clients.
I needed a phone case .. they had what i needed..were so helpful and kind and gave a discount without any issues! The girls that work there are kind.. recommend!
June 2024
Rather call metro customer service than in-store sales clerks. I get more accomplished over the phone. Every time I go in-store store, the reps are very rude and never agree with what I'm told over the phone. So I deal with the customer service online and on the phone.
December 2023
The employees were very helpful and patient with helping us get an iPhone 12. Everyone else was out that we called but not this location. Thanks very much for such an awesome experience and early Christmas gift for my wife.
