Old Navy in Bakersfield, CA offers a wide range of fashionable clothing for the whole family. From trendy maternity wear to stylish options for women, men, and kids, the store carries a diverse selection of casual basics and seasonal must-haves. Customers appreciate the convenience of in-store pickup for online orders. The staff at Old Navy is consistently praised for their exceptional customer service. Employees are described as extremely friendly, helpful, and patient, even in challenging situations. One standout employee, believed to be a manager named Betty, went above and beyond to ensure a customer's young daughter was happy, even buying the shoes the child had wanted. The store itself is described as spacious, with a great selection on the sales racks. The dressing rooms are also noted as being nice. Overall, Old Navy in Bakersfield provides a positive shopping experience, with a well-stocked, organized store and a caring, attentive staff.
I really love this store the floor sales agents are very helpful in finding what you are looking for. love to shop here!
August 2025
AMAZING costumer service! Store is always clean and very organized! Cassidy was super helpful and helped me go through a few discounted items, very polite! Mathias was super helpful as well and very sweet. These employees make the store very welcoming! Gosford old navy is BY FAR MY FAVORITE and ONLY location I will go... read full comment
May 2025
Customer service and the people were nice. I got my clothes for the internet sale price. Overall I am happy.