Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: Spectrum Store at 10436 Stockdale Highway in Bakersfield, CA offers a range of services including broadband Internet, Mobile, and Cable TV. Customers appreciate the friendly and helpful staff, with many praising the excellent customer service and knowledgeable employees like Ximena and Johnathon. Some reviews highlight that staff go above and beyond, providing support during difficult situations and troubleshooting issues effectively. The store also handles equipment pickup, returns, upgrades, and bill payments efficiently, making it a convenient location for local residents. However, there are mixed experiences regarding the Internet and TV services. Some customers report frequent outages, freezing, and picture problems that require multiple technician visits with only temporary fixes. Despite good service from the staff, the reliability of the Internet and TV services can be inconsistent. Customers recommend visiting this Spectrum Store for assistance and product upgrades, but also note that wait times can be longer than expected, even with appointments. Overall, the store is known for its friendly atmosphere and dedicated staff, but the quality of service varies depending on individual experiences.

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1. Bakersfield, California