Tillys is a store that offers a variety of trendy and popular products, appealing to a new generation. Customers appreciate the helpful and friendly staff, who go out of their way to assist with different needs. For example, staff members like Melanie and others are patient, knowledgeable, and eager to help customers find the right items, whether it's backpacks, pants, or accessories. The store provides a wide selection, but some find the prices to be high, as seen with a $7 bracelet that was of good quality. The staff also handle exchanges and online transactions smoothly, making shopping easy and stress-free. Customers enjoy the positive atmosphere and the quality of the products, which often leads to repeat visits. Overall, Tillys is praised for its helpful staff, trendy items, and good service, despite some concerns about price. It’s a place where customers can find fashionable items and receive friendly assistance, making for a pleasant shopping experience.
Went in looking for a backpack for my son and Melanie was very helpful in helping me. She was very patient with me because I definitely could not decide on which one was the perfect fit. I want to thank her for her time and also for the suggestions she was helping me make. 10/10
July 2025
I bought Nike shorts online that weren’t the correct size. When I came into the store, Josh, exchanged the shorts for the correct size. He made my experience chill without a hassle. He knew exactly what he was doing and demonstrated great ethics in his duties and skills. Thanks Josh for making my shopping experience non... read full comment
December 2021
Nice and perfect ..of only problem I need drive to Bakersfield to get...but I still love?⚡?
