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“I came from another store because they did not have what I was looking for, in this location they have a wide variety of phones and accessories, multiple options to choose from. Nice people.”
“Jordan was amazing, he helped me sign up for spectrum & got an upgrade for my phone ! He's very friendly & knowledgeable! Stop by and ask for jordan”
“Came in for a phone replacement and was immediately helped by a gentleman named Armando. I'm not very tech savvy so I was very relieved when he took care of all the technical things that had to get done. Not only do I appreciate his kindness and patience but also him going out of his way. Again thank you Armando I will definitely be coming in and making this metro store my main store.”
“I want to start by saying thank you to Natalie the employee who help me at this location. She was so helpful when I got my phone in September and help me with my screen protector today. Everyone at the store is always been very kind and helpful. I've had a very different experience at the other T-Mobiles in the area. This is the best store, come here 1st before other locations.”
“I had the best experience ever at this location and it’s all thanks to Brando!! He was very helpful and has amazing customer service skills. I would definitely recommend coming to this location and asking for Brando.”
“Very good patience to help someone who has no idea about the new technology that exists, thank you for helping me have an iPhone and explaining the basics of it to me, thank you”
“Love this specific store. They have the cutest merchandise and if you’re a loyal customer they take care of you (if you know you know). Karen and her staff are sweethearts and knowledgeable (which means fast service).”
“WE NEEDED A NEW PHONE ! THEY WERE VERY KNOWLEDGEABLE AND HELPFUL! THEY SAID WE HAD INSURANCE ON OUR OLD PHONE ! $100 WE GOT A NEW PHONE MAILED TO US ! TOP OF THE LINE STAFF ! ?”
“I had boost mobile before and I returned to this store where I first opened my account to buy a new cell phone because the girls here are very friendly and know how to do the job very well. I recommend this place”
“I was hesitant in my decision when I initially walked into the store. Bethel greeted me as she walked towards me and asked how might she be able to help. After a while she helped make the best choice for me walking out of the store with my purchase. In all, a smooth transaction.”
“I had a fantastic experience with a T-Mobile Expert who went above and beyond to help me reclaim my original phone number from Spectrum. Thanks to the incredible assistance of Michelle L., recommended by her store manager Carlos, my family was rescued from the issues we were facing with Spectrum declaring our phones as "incompatible" with their network. Michelle L., you are truly amazing and I am so grateful for everything you did for my T-Mobile account. Working with you was the best experience ever, as Carlos rightly mentioned, you are his best!”
“I am extremely happy with the service I get here. They're very helpful and listen to your issues and also always a genuine smile. I'm very grateful to them.”
“I couldn't be more impressed with the incredible service and prompt support provided by Psychz Networks. From the moment we signed up, their team has consistently exceeded our expectations with their professionalism and efficiency.
Their server hosting solutions are top-notch, ensuring our servers and applications run smoothly and without interruption. Whenever we've encountered an issue or needed assistance, their support team has been there in a flash, providing quick resolutions with a friendly and knowledgeable demeanor.
It's rare to find a company that truly goes above and beyond for their customers, but Psychz Networks does just that. We highly recommend their services to anyone in need of reliable and responsive IT server hosting. You won't be disappointed!”
“Hector Valdovinos-Montero was amazingly patient and knowledgeable. He guided us through the phone purchase process with complete professionalism. My husband and I have absolute confidence in his advice and service!
Since I always post when I have terrible experiences, I wanted to take the time to recognize fantastic service as well!”
“Great experience! Ernesto was so friendly and very informative while he helped me through my purchase of an iphone 14. I will be coming back to this T Mobile if i have any future problems or concerns. Great customer service care.”
“I love my Colocation America! Their service is amazing - I recently installed the system and it went wonky on me. Konner Rojas came out, changed out some of the equipment and made sure that all the computers and devices were running fabulously fast!”
“Don Pierson and Robert are both great professionals! They faced a difficult installation, yet did a great job! Tierzero Business Internet speed is really, really fast!!!”
“This T-Mobile store is in a very busy plaza. Lots of traffic, with cars in and out of the neighboring restaurants. I came here to replace my screen protector on a busy Sunday evening. The employees were welcoming, quickly assisted me with my screen protector replacement. The young man who applied it was very professional and did a great job. Thank you, T-Mobile!”
“Shirley and Nicole are the best! They have helped me out when I was having issues with my internet! I can’t thank them enough they went above and beyond for me, and I really appreciate it. I highly recommend this company!”
“I just want to show my appreciation to this store and their team , I walked in not knowing nothing about t-mobile but heard so many good things about this wireless company . From being greeted as soon as I walk in the door from the friendly staff to being walked through about different plans and services they offer amazing promotions on phones , I got a free Samsung 25 just for switching over !”
“I switched from Comcast and couldn't be happier. XO Communications worked with my building to plan the install and once installed, the gigabit fiber is awesome. My interactions with customer service were great and the installers Larry Moore and Wayne Tzeng were super friendly and really know there stuff. I wish they could have stayed longer to talk but they already spent several hours getting the building ready. Wayne, hope you had a great trip to Japan! Highly recommend XO Communications!”
“I’ve gotten my iPhone screen repaired at this location many times over the years, they always do such a good job and they have it ready in a timely manner. They also have a lot of cute accessories!”
“Great store agent Joshua!!! From the moment he picked up my call... ge was polite and accomodating. When i visited that same afternoon he took my trade in and told me about promos going on? I got my dream S24 ultra violet ❤️?He will forever be my Tmobile agent !!!?? Great location and also the other reps there are friendly and knowlegeable.You made my day better ❤️❤️❤️”
“Excellent service with the worker, friendly, sociable and attentive.
Compared to the previous ones who provided us with the service, he was the only one who gave us the help we needed.”
“Customer service is phenomenal here! No wait time when I walked in. Everyone is greeted as soon as you enter. Ray and Jose went above and beyond in helping me trade my phone in and activate a new line. Great deals! I received store credit and walked out with fast charging cables, accessories, and a watch for my daughter. Starbucks next door is a lovely plus too. Definitely my go to store from now on!”
10:00 AM - 8:00 PM
5252 Lakewood Blvd, Lakewood
Internet Service Providers
“Ingrid, who helped me at the store was extremely professional and helpful. We have been with AT&T for 20 years and had several extra accounts and numbers that we no longer needed and she walked me through the entire procedure. She definitely deserves a promotion.”
“Came in here and I was greeted by some really nice young lady. She helped me out with some problems I was having and helped me out getting another phone at a really good price. :)”
“Walked in i was quickly greeted by Messiah I waited for no more then 5 minutes he was helping another customer finished up and immediately helped me out with the issue I wanted to resolve didn’t even take 10 minutes and I was out thank you
sir for your great customer service”
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“I moved out of my apartment suddenly and had to cancel my account. I walked in the store and was helped by a very friendly representative. I was able to turn in all the equipment and the process was easy and only took a few minutes. Excellent service.”