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“Great experience I've been with T-Mobile since they came to the US. (1998) Nothing but good things to say the company. Came in this week to upgrade a phone. Uzzi and Jason were great in assisting me with this transaction. Both very helpful and friendly. Thanks for all you do T-Mobile employees. Bot in store and off site.”
“I came from another store because they did not have what I was looking for, in this location they have a wide variety of phones and accessories, multiple options to choose from. Nice people.”
“WE NEEDED A NEW PHONE ! THEY WERE VERY KNOWLEDGEABLE AND HELPFUL! THEY SAID WE HAD INSURANCE ON OUR OLD PHONE ! $100 WE GOT A NEW PHONE MAILED TO US ! TOP OF THE LINE STAFF ! ?”
“I had boost mobile before and I returned to this store where I first opened my account to buy a new cell phone because the girls here are very friendly and know how to do the job very well. I recommend this place”
“Misha and Carlos were amazing—super helpful, patient, and clearly knew their stuff. They took the time to understand our needs and helped us build the perfect cell plan with our phone upgrade. The whole team at this location was friendly, professional, and knowledgeable. Highly recommend stopping by if you want great service without the pressure.”
“If you want grade A customer service, then you need to go to the T-Mobile store in Stanton off of Beach Blvd. Ivan is FANTASTIC and is thorough. He won't try to bamboozle you into buying things you don't need.”
“I had a fantastic experience with a T-Mobile Expert who went above and beyond to help me reclaim my original phone number from Spectrum. Thanks to the incredible assistance of Michelle L., recommended by her store manager Carlos, my family was rescued from the issues we were facing with Spectrum declaring our phones as "incompatible" with their network. Michelle L., you are truly amazing and I am so grateful for everything you did for my T-Mobile account. Working with you was the best experience ever, as Carlos rightly mentioned, you are his best!”
“Hector Valdovinos-Montero was amazingly patient and knowledgeable. He guided us through the phone purchase process with complete professionalism. My husband and I have absolute confidence in his advice and service!
Since I always post when I have terrible experiences, I wanted to take the time to recognize fantastic service as well!”
“I went there to inquire about a Korean employee, and the employee I met at my turn was an Asian named John. However, they took interest in my problems and solved them well. He was an honest and very fair person.”
“This T-Mobile store is in a very busy plaza. Lots of traffic, with cars in and out of the neighboring restaurants. I came here to replace my screen protector on a busy Sunday evening. The employees were welcoming, quickly assisted me with my screen protector replacement. The young man who applied it was very professional and did a great job. Thank you, T-Mobile!”
“My husband and I recently visited the T-Mobile store to get new phones, and we were incredibly impressed by the exceptional service provided by Mason and Annette. Our phones were quite old, requiring special attention for the data transfer, but Mason and Annette worked together seamlessly to handle any issues that arose.
Mason, in particular, was outstanding. His ability to manage multiple customers simultaneously while maintaining efficient and courteous service was remarkable. As a business owner, I recognize the importance of effective management, and Mason's skill in not only handling customers but also inspiring his fellow coworkers to do their best was truly impressive. It was heartwarming and inspiring to witness.
T-Mobile corporate, I hope you realize what a gem you have in Mason and Annette at this store. Their dedication and exceptional service made our experience truly outstanding.”
“I’ve gotten my iPhone screen repaired at this location many times over the years, they always do such a good job and they have it ready in a timely manner. They also have a lot of cute accessories!”
10:00 AM - 8:00 PM
5252 Lakewood Blvd, Lakewood
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“Ingrid, who helped me at the store was extremely professional and helpful. We have been with AT&T for 20 years and had several extra accounts and numbers that we no longer needed and she walked me through the entire procedure. She definitely deserves a promotion.”
“Walked in i was quickly greeted by Messiah I waited for no more then 5 minutes he was helping another customer finished up and immediately helped me out with the issue I wanted to resolve didn’t even take 10 minutes and I was out thank you
sir for your great customer service”
“I came to this location to purchase a I phone 16 and the agent name Aaron help me with the whole situation and I give him from 1 to 10 , a number 10 ir more cause I satisfy with the help cause he offer me few options or deals and I desire for the best for me and Aaron for me he is the best or excellent, I belive that if T-Mobile have this kind of personal like it Aaron
your success of the company will be the best ?
My name is Erick Cruz and I am very very satisfied”
“Let me just start this review off by saying how awesome and helpful Isaac was. Incredibly fast, very informative and a great multitasker. He was all about providing not just us but every customer that walked in superior customer service. He was very friendly and made us feel extremely welcomed. Most importantly he took care of our accounts and got us all setup. Thanks Isaac for your great service and help.”
“Found Rudy on yelp. Very friendly and honest good work. Showed up as promised and walked out the job. Told him my preferences on camera routining and he nailed it. I would highly recommend him. Thanks again Rudy! Pleasure meeting you.”
“Came in on 02/12/24 with phone trouble had to get a new iphone with a trade in same day , I was helped out by Abraham! Helpful, Honest and very patient. He was professional and answered all of my questions. Next time I come back with phone trouble, would like to get helped out again by him! I Would definitely recommend him if you have any questions or phone trouble.”
“Good deals - 25$ unlimited, 2 line deals. They have a good selection of iphone, samsung etc. Evette helped me out, she was very friendly and knowledgable. Store was very clean! Thanks Boost Mobile!”
“Christina was an angel and helped me handle upgrading my phone and setting up a prepaid phone for my business. I went to an authorized dealer before and they were awful! Thanks for handling this so quickly with me!!!”
“I LITERALLY HAVE NOTHING BUT POSITIVE AND KIND WORDS FOR THIS BUSINESS AND THE CASHIER DID LITERALLY EVERYTHING SHE COULD TO HELP ME OUT. SHE DESERVES A RAISE. SHE WELL SPOKEN KIND AND VERY UNDERSTANDING. I WILL DEFINITELY KEEP COMING BACK”
“Letty V I believe her name tag said. Letty was so helpful. I came in really frustrated cause I couldn't sync my Apple Watch to my new phone and she helped me out. She was very helpful and polite and answered other questions I had which helped me choose a mag safe charger for my phone. Thank you Letty for an amazing experience!”
“James was very proffesional and knowledgable with all the questions I had before my purchase. Would highly recommend this store for all your phone needs. Thanks again James!”
“I went in to get help with fraud but didn’t get any. I came back after talking with T-mobile and was able to get help thanks to Giovanni. He was respectful and took his time and was thorough with helping me.”
“Came in to get a new phone and switch over from Verizon. This was complicated by Verizon due to it being a business plan, but Octavio was amazing and navigated the whole process to make sure I was taken care of with a fully functioning phone before leaving. Even though it took him a bunch of extra unanticipated time, he saw it through and I really appreciated it. Super solid customer service!”
“Oscar was such a helpful associate, he was very kind and courteous and helped my friend get a family plan (plus senior discount) with free phone bonuses (just pay a small fee per phone) and he still managed to waive some activation fees for those phones. He was very informative and respectful and really went above and beyond with his service, thank you so very much again; very professional.”
“Ian is an outstanding resource for your tech needs! He and his team have the knowledge and skills to outsmart all your computer and network woes. I'm thankful to have Safe Harbor on my "team" of peripheral support. I recommend them without hesitation. If you are in business, and can't afford down time, these guys have great subscription and non-subscriptions services to suit your needs.”
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“Jordan was amazing, he helped me sign up for spectrum & got an upgrade for my phone ! He's very friendly & knowledgeable! Stop by and ask for jordan”