The UPS Store #4159in Benicia offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox for all your mail and packages, notary, shredding, and faxing. The locally owned and operated store is located in Solano Square behind Bank of America and is committed to providing excellent customer service. Customers have praised the store's staff for their friendliness, patience, and efficiency. The associates are described as courteous and helpful, with one customer highlighting the exceptional assistance provided by a young man named Phillip, who was able to efficiently assist multiple customers at the same time. However, there have been a few instances where the staff have been perceived as rude or annoyed, with one customer expressing disappointment at a woman's attitude. The store also sometimes closes earlier than the advertised closing time of 6:30 PM. Overall, The UPS Store #4159 in Benicia is a reliable and customer-oriented business that offers a wide range of services to meet the needs of the local community.
Pro: free parking, can notarize & ship things & do passport photo. Con: kinda small store so if there's 3 customers you may have to wait a little.
July 2024
Great service. Line started to form in small outlet. Associate recognized the bottleneck and expedited patrons needs by giving clear directions for everyone’s needs. Bravo
February 2024
The staff there is friendly unless they are very busy. They do a good job however anyway.
