Internet Service Providers in Berkeley, CA

“These guys are great, had solid service from them for over a year with no complaints at a good rate.

Only one unplanned outage in that time, resolved promptly and with little trouble from me as a tech came promptly to replace their equipment.
One planned outage in that time, from 2am-5am so I didn't notice.

Their techs are knowledgeable about networking and generally much more able to help than the ones at larger corporations.

Another thing I'd like to highlight is their excellent customer service. It's possible to reach a human on the phone very quickly and they are usually highly competent. Even more outstanding, it is extremely easy to cancel with them-- at the end of my time with them, I called and had service cancelled before a billing date the next day.”

“Let's just say you get what you pay for! Price per/Mb is more than wired competitors, however, this is a locally owned company that does not sell your information/data and provides top-notch customer service and support! Their up-time is excellent and when there is the occasional issue (very rare) they are quick to communicate and a human answers the phone! Been a customer for 10+ years now. Cannot say enough good things.”

“I had an excellent visit with Jessica at Verizon’s 2209 Shattuck store in Berkeley, CA. I am 81 and a little light on tech skills and somehow cut off my Verizon internet access. Jessica not only reestablished my internet connection (invaluable, as I am traveling), but showed me how to clear the dozens and dozens of open tabs wearing my battery down. Made my day!”