Victra, a Verizon Authorized Retailer in Berkeley, CA, is known for providing friendly and helpful service. Customers appreciate the knowledgeable staff, including employees like Ryan and Kevin, who are patient, resourceful, and explain things clearly. Ryan is praised for making the process of setting up new phones easy and seamless, often turning a bad day into a positive experience. Kevin is recognized for his patience and for making the process simple, even when working alone. The store offers a full range of wireless devices such as phones, tablets, wearable technology, accessories, and device protection. Customers feel confident that they receive honest, trustworthy assistance and appreciate the store’s dedication to connecting technology to life in a fun and profitable way. Overall, Victra is a trusted location with a friendly team committed to providing excellent customer service.
Rick Riddiough and Asst Manager Roberto did a great job taking care of my phone needs. Kudos to them!
March 2026
We had a great experience today with Devin. We were purchasing new iPhones plus upgrading our service. Oh, and home internet too. Devin was a big help and everything was complete to our satisfaction. Thank you to the whole team!
March 2026
Devin was amazing, I can not thank him enough. Roberto was a big help too. Very knowledgeable and most of all patient. I say give them a raise.
