Internet Service Providers in Berkeley, CA

“We have used Unwired LTD for over 10 years now. Paul came over recently to replace a dated antenna component on our rooftop dish. Then he reprogrammed the system to accept the higher bandwidth signal. It went flawlessly and we are now enjoying the speed gains from the new equipment. Sonic has recently flooded our neighborhood with sales techs pushing their fiber optic product. At our place they were politely shown the door. We are quite happy with Unwired Ltd.”

“These guys are great, had solid service from them for over a year with no complaints at a good rate.

Only one unplanned outage in that time, resolved promptly and with little trouble from me as a tech came promptly to replace their equipment.
One planned outage in that time, from 2am-5am so I didn't notice.

Their techs are knowledgeable about networking and generally much more able to help than the ones at larger corporations.

Another thing I'd like to highlight is their excellent customer service. It's possible to reach a human on the phone very quickly and they are usually highly competent. Even more outstanding, it is extremely easy to cancel with them-- at the end of my time with them, I called and had service cancelled before a billing date the next day.”

“I had an excellent visit with Jessica at Verizon’s 2209 Shattuck store in Berkeley, CA. I am 81 and a little light on tech skills and somehow cut off my Verizon internet access. Jessica not only reestablished my internet connection (invaluable, as I am traveling), but showed me how to clear the dozens and dozens of open tabs wearing my battery down. Made my day!”