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“their delivery guy grabbed my cd player from me on monday afternoon, was in the shop tuesday & delivered back to my home on wednesday by 4pm. phenomenal turnaround time. repair estimate was a bit under the actual price, but not extravagant for the needed replacement part. do recommend & will definitely do repeat business with these excellent craftsmen in the near future.”
“Coming to AT&T near UC Berkeley was a great experience. The wait was short, and manager Rafferty was awesome. He assisted us with our needs and explained very well, went far and beyond what we’re inquiring about, and provided us with an excellent customer service.”
“Good service. Thoughtful and honest. Always do my phone related biz there. Boss is a good man,and the employees are knowledgeable,patiently answering even the most dumbest questions, like" so will this phone I just bought make calls"? .....Myself, I woulda just given the "look" you know the one., Be Good, or Be Good at "It". Reptile”
“Ivan helped me save money. I thought I had to buy a new phone because I was running out of storage because I was saving music for offline. But Ivan taught me that I can just stream my music! Great store”
“Tl;dr - I'm only writing this review because Target needs more staff if they are going to maintain half the aisles under lockdown. Otherwise, it's going to become not worth shopping here.I shop here frequently because I live in the neighborhood. It is well stocked for its size and it's great for families in terms of the kid aisles and general household, personal care items. The staff are typically very helpful and nice. I understand why they've put so many aisles behind locked cases, but they need more staffing. It's impossible to shop quickly in this store anymore, rendering its former "convenience" for less so. It takes 10 minutes and upwards to get something basic like toothpaste unlocked. The only solution is adding more staff if the locked aisles are staying in place.”
10:30AM - 6PM
1008 University Ave, Berkeley
Mobile Phones
“Eddie was awesome, took time out of his day to help me change my moms account information without any financial benefit. Great guy, great service and I will refer many to him in the future”
10AM - 8PM
2163 Shattuck Avenue, Berkeley
Mobile Phones
“Cricket Wireless is the discount version of AT&T. They even gave me a new phone in preparation of the 5G switch. The woman at the Downtown Berkeley store was really good at handling the switch to the new phone -- it took just about 20-30 minutes. Her name is Tina. I LOVE having a store in downtown -- and I strongly recommend Cricket (Discount AT&T) to students, older people, or anyone who likes a bargain! Each time I have needed help, this Berkeley store has been perfect. THANK YOU!!”
“I had an issue with eSIM card activation on my phone. I came to the store for a quick solution so that I could go back to work. Eddie put the time and effort into helping me figure out what went wrong by communicating with remote Metro Support. He literally facilitated resetting my online account step by step and got my phone working properly again. I knew I was in good hands by observing how he handled the situation from the start.He was acting professionally and with a supportive attitude. I appreciate what he did for me. For people who sign up for service online and need help from a local store, please don't take assistance from a local store for granted.”
“I received excellent service here from Kevin. He responded to my requests promptly and efficiently. He also provided me with lots of helpful information and answered all my questions. Overall, very efficient service and very kind staff!”
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“Rick and Sanran at the Berkeley Verizon was just amazing. So lovely and looking out for my best interest financially because I had lost my phone. Then they called through to the Pinole Verizon store and I went over there to pick up the phone because the Berkeley store was out of 16s. They were just lovely as well in pinole. A lovely young woman who was just so patient and lovely and stayed behind the 8 o’clock close time just to finish up my setup. I would recommend these two Verizon stores to everyone.”