REI is a store that loves outdoor activities and offers a wide range of quality gear and clothing for all outdoor enthusiasts. The store is well stocked with items for hiking, slopes, waterways, and more. Customers appreciate the excellent quality of the products, even if they find them a bit pricey. The staff is generally friendly and helpful, with some employees standing out for their outstanding service. For example, one employee went above and beyond by helping a customer find sunglasses not on the floor and providing detailed information about the membership program. Renting gear for outdoor trips is smooth, though busy times can lead to long lines, and additional staff could improve the experience. The store is organized but can get crowded during sales, and customers are advised to bring their own bags, as REI is a no-bag store. Overall, REI is a reliable place for outdoor gear, with helpful staff and quality products for both beginners and seasoned outdoor lovers.
Just amazing customer service. We tried to enroll in the REI mastercard program, which is a bit of a challenge as an international, but the staff spent a huge amount of time trying to make it work. They were so friendly, I actively enjoyed the process even though it did not work out in the end. Enjoy browsing this shop... read full comment
September 2026
Has a good shopping experience here. Staff even gave me a discount!
August 2026
Great selection, but check online before buying. I paid 40% of the cost for Insect Shield clothes with two types of discounts - one for just being a member.
