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“Best exchange in business i seen in years , so helpful and kind personal services. Thank you for all the help .
Alexa was the help that needed in the world.”
“Luz Gonzalez‑Fransik is an exceptional personal banker. She has supported me with banking needs for both of my businesses, and every interaction has been prompt, professional, and reliable. Luz consistently goes above and beyond, making the entire banking process smooth and comfortable. I always feel confident knowing she’s handling my accounts. Highly recommend her!”
“Alma a mgr at the new and changing to Columbia bank but still Pacific premier is a very kind and helpful bank mgr and has always been so kind and helpful and friendly!! Its people like Alma that makes the world a whole lot happier and better place to do business etc with a friendly smile and caring demeanor!! Thank you Alma . John M”
“After dealing with several banks in Calif, Calif Bank & Trust and Leonard Macias is the best for any professional or business!! I would give them a 100 Stars if I could. They have surpassed all my expectations and done everything to help my business. They immediately helped me with all the Govt & SBA loans and got them approved right away!”
“I have been bank with the Palm Desert branch for over twelve years and have always had a great experience with the employees and they always greet me with a smile and say hello. If your ever looking to change banks I would highly recommend this bank”
“Myra was very helpful in getting an issue resolved for me that customer service via the phone was not able to do twice. I appreciate her professionalism. Very helpful!”
“The US Bank Ralph’s Indio branch is the best!!! The staff is always friendly, knowledgeable and attentive. ? Thanks, as usual, for making my banking experience enjoyable!!!”
“Rosio Beltran I want to take out money closed one of my checking accounts she was very helpful very professional. She had a great attitude. If you ever wanna open a checking account at U.S. Bank go and see her great customer service.”
“Probably my favorite branch here in the Valley. The tellers are experienced and fast. Great customer service from all the staff, wether is my personal account or business they always help me efficently and professionaly. I rather drive a few more miles out of my way but this is and will continue to be my favorite branch.”
“I was opening a chequing account for the first time. On this day there were issues with the computer system going down but we were kept abreast of this and happy to wait. Enoble was my branch advisor and he was excellent. Very positive experience setting up my account and walking me through the entire process. He will help me use the debit card and access my account once I receive my card. So happy with m experience and personalized service.”
Closed
81020 CA-111, Indio
Banks
“Peter is a great guy and is very professional. Great for small businesses and want to start a business.
I would recommend this bank if you want to expand.”
“Great manager . She helped me set up a small business account . Give me some nice pens . Great small bank with good service . Great for small businesses to start their business.”
“We have been customers of First Bank and specifically this branch for almost 8 years. As Canadians, when we bought our RV place in Indio we wanted to have a US bank account to manage local billing transactions. They were great at getting us set up, and even providing notary services as part of their services to their customers, which saved us money. The staff are very well trained, and give you confidence that your money is being well managed. What more can you ask for.”
“Thank you to Altura of Indio for the continued support of Indio High School. Your support has greatly impacted our students! You are amazing community partners.”
“I moved to the area in December 2023 and the customer service is above and beyond every time I come and this means a lot to me Iam 73yrs old and disabled. I love this branch!”
“Today, I finally closed my account! I wanted to say thank you for Marco. He did a good job and changed my mind about people who working there. He also gave check for 66 cents, which in other brunch couldn’t give me yesterday.”
“This is a really great branch. Every time I come here they help me out with all my needs and are always happy to do so. The teller Tiana is extremely sweet and professional. Thank you guys for being so accommodating.”
“The PD branch needs a shade at the ATM like Coachella branch. Standing there 15 minutes in this weather is not good. Also the screen seemed to be melting due to the hot sun making it difficult to select an option. Other than that no complaints!”
“Great customer service for my business and personal accounts. Highly recommend this bank and branch. Kind and professional and give personalized service you don't get at the large factory banks.”
“Not crowded like the national banks, personal service, always a kind greeting and smile. It is like the good old days where your bank actually showed deep appreciation for your business.”
“Amazing customer service. I agree completely with Teresa G and Zachery Nielsen's comments. Erik at this branch definitely went the extra mile when assisting me with all my needs. Highly recommend banking at this branch”
“Jennifer Guerra is an excellent support professional who always puts her best foot forward for clients and exceeds conventions of normal practice by genuinely using all of her resources available to help assist a customer. I recently experienced the unfortunate event of an overly lengthy corporate check hold however she did every thing she could to help.
It would be more beneficial if the banking system as a whole empowered employees to intervene more closely on banking issues rather than relying on automating systems to control outcomes.
Jennifer is an excellent example of where human involvement should trump automated control to benefit client relations, banking access and money flow. Otherwise, bankings systems will entirely grow to remote if and when in person design completely fails immediate banking needs and outcomes.
Your Branch Manager is also excellent. She is kind, sweet, optimistic and highly professional. Wells Fargo Branch in Palm Desert, CA has renewed my faith in banking and corporate integrity as a whole. These professional would be excellent examples at upper level training for leadership and practices standards nationwide.”
“Every visit to Chase Bank is a pleasure I have banked at a couple of their competitors and there is no comparison in the way you are treated. The employees at Chase bank Indio are complete professionals.”
“I've been a US Bank customer for 20+ years and the staff at this branch office are the best of any bank I've worked with. Also the bank was recently remodeled and the atmosphere is very warm and welcoming.”
“I would like to express my deepest appreciation and recognition for Leonela Barajas and her outstanding professionalism and quality of service. After multiple visits to the El Paseo branch in Palm Desert—where they were unable to resolve the blocked account opening for my son and provided confusing and inconsistent information—I arrived at the Rancho Mirage branch feeling frustrated and without hope for a solution.
From the very beginning, Leonela demonstrated exceptional attention and commitment. She listened to my situation with patience, carefully reviewed every detail, and quickly and efficiently solved an issue that the other branch could not resolve even after several attempts. Her attitude, clarity, and genuine willingness to help made an enormous difference.
It is disappointing that the work had to be done by the Rancho Mirage branch when it should have been handled with the same level of quality at El Paseo. However, thanks to Leonela, I was finally able to complete this important process for my son.
My sincere gratitude to her and to the entire Rancho Mirage team for showing what true professionalism and excellent customer service look like.”
“I had a loan with Balboa for three years and was not working at one point. They worked with me so much to help me keep the vehicle, were always communicative, and always provided great customer service.”
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“My main credit union is in Washington DC and from time to time I need to use a shared banking location to be able to deposit money to my accounts when local ATMs do not accept deposits.
My Navy Federal ATM also does not take deposits here in Palm Desert, so I was happy to locate this credit union not far from us, down by Avebue 42 and Monroe.
I decided to open an account so as to receive full service banking. The location is great with plenty of parking. The staff are really helpful.
You can open accounts in person or online.
We were headed home, so I logged in to create an account.
In no time I had confirmation of the process for verifying identity and I was able to select an identity protection layer of security.
They sent me several emails to alert me to the progress of transferring some miney into Sun Community from my credit union.
They have a drive through and a walk up ATM.
I suggest using the outdoor ATM in daylight hours because it is facing toward Avebue 42, but not terribly public so you could be seen in case of an emergency.
This is a great resource as so many different credit unions can take advantage of a shared facility and make life easier for us.”