I purchased my first Chanel at Saks! It was a good experience. Geoff the SA was super helpful and patient with me while trying out all the bags. I ended up going with the Small Caviar Classic and the Maxi Caviar classics. I just love how all the luxury brands are all in one place. Great retail therapy!
December 2023
Went in to exchange two shirts for a bigger size and manager Carlos gave me a hard time instead of being helpful he decided not to help me very disappointed on the service.... Go to neiman marcus employees there are always cheerful and helpful!
November 2023
Horrible customer service. The main woman was straight up rude and claimed an item was used when it wasn't (quality was that bad that she must have thought it had to have been used). Management needs to terminate this person's employment.
