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“I called Priyanka and let her know exactly what I needed. For my daughter.
And told her I was 20 minutes away. Everything was beautifully packaged. Best assured.
I got the VIP treatment.?”
“I really like this store. Keep going there for a couple of years now because I love the style. The employees are very nice but for some reason they are getting replaced pretty quickly :(( It would have been nice to come to the store and see someone you already know.”
“Epic retail experience. Will not use the salesperson’s name so as not to overwhelm (starts with a “J”) but the entire body of experiences over years are beyond anything one should expect from a high-end designer on The Drive. Perfect service. Selection is always unique, but not screaming out. If you seek true luxury, Ferragamo is the destination.”
“10X stars this place even does wedding dresses. All beautiful pieces, great prices from touristy to versatile and the customer service is A++ come support this buisness pronto!”
“I had an outstanding experience at ASRV Beverly Hills, and I have to give a huge thank you to Prince Jacobs for making it happen.
I’ve been wanting to check out ASRV for a while, but this was my first time actually coming in. From the moment I walked in, the entire team was welcoming, but Prince really went above and beyond. I was upfront with him that I’ve mostly worn Lululemon and wanted to try ASRV in person to dial in my sizing before ordering online.
He made the whole process seamless.
He took the time to understand how I train, what materials I prefer, and how I’d be using the gear. He didn’t just hand me clothes, he helped put together full outfits, suggested better-fitting options for both training and casual wear, and explained the differences in materials in a way that actually mattered.
This is what retail is supposed to feel like. Attentive, knowledgeable, and genuinely helpful. That level of service is rare now, and it stood out immediately.
What really impressed me was the follow-up. Later that night, while setting up my online profile, I texted him a quick question about a style, and he responded in under 30 seconds at 9:30 PM. That kind of responsiveness and care is next level.
I walked out of there feeling confident in the brand and the products, and I’m fully bought in now. Exceptional experience all around.
Highly recommend stopping in and asking for Prince.”
“Masih (Emily in his absence) is the best and sweetest, most patient humans ever. I came two times to look at the same bag to make sure that I loved it and he was so accommodating. I like his enthusiasm for me picking the right bag and he did not just want to sell something for me, he actually wanted it to fit my personality and style. He’s the best, and anybody would like to be have him as a personal friend throughout the process.”
“Bijan is the crown jewel of Rodeo Drive, where sophistication meets exclusivity. A true symbol of luxury and excellence. From the moment you walk through the iconic yellow door, you can feel the aura of perfection that defines this legendary brand. Every detail, from the craftsmanship of the clothing to the personalized service, reflects pure excellence. If you can afford the prices, you’re not just buying clothes — you’re owning a piece of fashion history.”
“I had an amazing experience at the Burberry store on Rodeo Drive in Beverly Hills. The level of service, attention to detail, and overall atmosphere make this location truly special.
Update – July 2025:
I returned recently with my daughter, just planning to browse — and once again, we were blown away by the exceptional service, this time from Francesca. She learned that both my daughter and I have birthdays at the end of the month and went above and beyond to celebrate with us. Francesca took us up to the store’s private rooftop and brought out two glasses of champagne to toast our special day. It was such a warm, thoughtful, and elegant gesture.
Francesca made us feel genuinely welcomed and appreciated. Her kindness and attention turned an ordinary visit into an unforgettable memory. If you’re shopping at this Burberry location, ask for Francesca — she’s outstanding and truly represents the luxury experience at its best.
Thank you again to the team, and especially to Francesca!
I recently purchased a women's cap from Burberry, and I'm thrilled with it. The iconic check pattern adds a stylish touch, and the quality is exceptional. It fits comfortably and complements both casual and chic outfits. A perfect accessory for any wardrobe!
The service was outstanding. The staff was knowledgeable and attentive, helping me find the perfect fit”
“Amazing customer service. My husband had to try on multiple pair of jeans to find ones that fit and despite that, the staff member was polite, helpful, and never made us feel like we were inconveniencing him which I thought might happen with how many he had to try on. Purchased a pair and left with a smile. Thank you!”
“Very cool store. Got lots of collections. They even got 2nd floor. I didn’t buy anything because I didn’t find something that felt I want the day I visited, but all the staff were very nice even though I was there browsing after closing time. Will visit again.”
“⭐️⭐️⭐️⭐️⭐️
Nick, the manager, is so sweet and genuinely helpful. He made the experience easy and enjoyable without hovering, which I really appreciate. I love coming to this store because you can always find the coolest, unexpected pieces. Great customer service and great finds—definitely a spot I enjoy shopping at.”
“Amazing store on Rodeo Drive! Such a special selection of clothes, purses, shoes and glasses. Javier is super friendly and a pleasure to work with when shopping! Definitely check out this store next time you’re in Beverly Hills.”
“The epitome of elegance and sartorial standards. Kathia and Romeo were absolutely delightful with their service, professionalism and friendliness - particularly when finding a beautiful matching pocket square to go with the tie I was interested in, and demonstrating how to properly fold it. I can't wait to visit this beautiful establishment again.”
“So happy I found this spot. Neta is a really lovely and sweet person and treated me like she was a friend helping me shop for clothes. I probably put on 30 pairs of pants and jeans to find two that fit perfectly, and she was constantly popping in to check the fits and bring more options. It was refreshing after dealing with some rude salespeople at another store. 100% only dealing with Neta from now on”
“Etro Beverly Hills is the very definition of luxury, artistry, and impeccable service, and at the heart of it all is Tomiko. She is truly extraordinary and having been a Rodeo Drive Beverly Hills Customer for over 43 years I know what is great and what is not.
Tomiko embodies everything a world class luxury brand should represent grace, intelligence, warmth, impeccable taste, and a deep understanding of her clients. Her ability to curate, guide, and elevate the entire Etro experience is unmatched. Every visit feels personal, thoughtful, and genuinely welcoming because of her leadership and presence.
The entire team at Etro Beverly Hills reflects the excellence that Tomiko demands. They are all professional, gracious, attentive, and passionate about the brand. The clothing is exquisite, the craftsmanship is exceptional, and the boutique itself is a jewel in Beverly Hills luxury retail.
Tomiko is without question one of the finest leaders I have ever encountered in luxury retail in Beverly Hills or anywhere in the world. She is an incredible asset to the Etro brand and deserves the highest recognition. Simply outstanding.”
“The manager of the store patiently gave me a lot of time to choose Versace shoes and a watch, and all with a smile and patience, definitely vip service, many thanks to the manager and the dear team, this is definitely my home for shopping, the patience and the light of the pleasant and kind face surpass everything, thank you very much ❤️”
“I stopped in while visiting LA from the east coast and ended up spending hours talking to Monica as I tried on pieces from her wonderful collection. Her collections of Oscar De La Renta and Herve Leger were particularly impressive, but there really was a little bit of everything. It was all immaculately restored, organized, and preserved, further showing how much Monica cares about her store and her customers. She lives and breathes luxury. After tea, I left with a stunning contemporary vintage Emilio Pucci gown and a pair of Gucci heels, but I’ll be sure to leave more room in my suitcase next time.Definitely worth the trip over to that part of Beverly Hills. Thank you Monica! :)”
“First of all I came into the store right before closing to see a dress to wear for our daughter’s wedding and my intention was to come back when we had more time. Tre welcomed me in like a long lost friend and insisted I try it on. He brought me two sizes suggesting I start with the smaller size as he knew the fit. You wouldn’t know they were closing in 15 minutes. He took his time made sure I had some shoes to try on with it and made me feel incredible. It was a literal dream. The dress fits perfectly and I left with the most beautiful dress for her wedding. It was as if it was written in the stars and made for me the fit is perfection. Tre really made me feel special and welcome and I cannot wait to go back and shop!
I’ll also he did not rush me at all, waited for my husband to come in to see, send photos to our daughter and offered refreshments as well. We left about 10 minutes after closing with huge smiles, hugs and the best feeling in the world that I found the dress! Thank you Tre, i’m thrilled and you’ve got a new friend! Xx”
“Just off Brighton and Beverly. (With Dior right around the corner). For those who love shopping off Rodeo in Beverly Hills, this high-end woman's shoppe is perfect for the discerning person who wants to make the very best impression.”
“I would like to give a special shout out to Luca ? She is always so pleasant and extremely helpful. When considering a purchase with a high-end luxury brand, on top of the products, the shopping experience is also important. Luca makes every visit a pleasure. Cheers ?”
“Staff was incredibly attentive and followed up on everything that i asked. They found the perfect gift for me and ordered it into the store. Still one of the best fashion houses in existence today. May be small but they are designing up some beautiful fashions! Iconic design which pays homage to its roots is what we desire.”
“The store is very welcoming and the window dress from the street view really converse with you...the clothes and other decor really draws you in. While in Beverly Hills, you must do as the Beverly Hills folks do, and that is to window shop...! You walk along looking at all the wonderful items...and then all of a sudden...your no longer outside, but inside of TAGS....where as I entered to get a closer look at more of this prized loot...a very friendly gentleman stopped his work and kindly spoke to me about certain selections in men attire.He was very knowledgeable and indicated he had worked as a personal shopper for a number of entertainers in the past. One I was very familiar with from a former UPN network show that I was a writer on.The young man who is named J.J. gave me a number of wonderful ideas for my wifes upcoming birthday on the 25th of September.He really assisted me by going out of his way to call my wife and direct her on how to make a boutique appointment for specialized shopping needs. He was very attentive to me and my wife on the phone and answered all of her questions and mine with details.He treated us very well. Will come back again in the future. Most definitely, my wife has set an appointment.I am very impressed with TAGS. The window decore really draws you in.”
“Best men's store in Southern California.Hi quality goods, wide variety of sizes and stylesand excellent service. There is no one more knowledgable about quality, fit, and good taste than John Carroll.”
“(Did not make a purchase) during my visit with a representative named Simon, they helped me decide on which products I like and that might be of interest down the road. My overall service experience was excellent and recommended this shop. Simon was very well spoken and helpful.”
“Salesperson greeted me with a big friendly smile and talkes to me a little bit. The vibe in this store is great, lots of sunshine, sunny. The clothing very feminine, classy, colorful. In the back they have all the brides dresses which are so pretty, and I saw a small cozy bride room. Thank you.”
10AM - 6PM
248 N Rodeo Dr, Beverly Hills
Clothing Stores
“Very exotic store very classy the customer service there was very good nice and pleasant the manager of the store a few years ago there sold me a bottle of fragrance smell very good she was very kind and nice I was there nice place to visit can't wait to come back”
“My favorite store. The Beverly Hills location is my go to and Morgan, the manager is unbelievable and one of a kind. My mom and I adore her. Idalia is amazing and so helpful. They are the best. It is a joy every time I walk into that store.”
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“Working with Adrienne to get my dream wedding suit was a fantastic experience. I was nervous heading into the process but her professionalism, expertise, and creative eye led us to a fantastic result. Couldn’t recommend her enough! I’ll def be back for more suits!”