“Thank you so much for being so incredible and bringing back all my shoes and bags back to life!!! Carlos makes all my Chanel bags and shoes look brand new”
“Did not end up purchasing (solely because new cowgirl boots were not going to fit into suitcase for airplane but it was a good experience and the staff was very nice.”
“I cannot say enough positive things about Carlo. His level of professionalism and customer interaction is unforgettable. I truly hope Berluti in Beverly Hills knows how much of an asset they have in Carlo.”
“For my quilted back loafers and they do NOT move over the years! The quality is unmatched and David, the owner, is the best shoe expert on Rodeo Drive. Will come back!”
“WOW, I got bamboozled into buying fancy but gorgeous shoes and purse for my wife. The selection is amazing, but it costs a lot for alligator! I tried to get out by saying we would think and consider to order in a few weeks, but my wife insisted to purchase on the spot. I was on the hook for some serious $$$. But she looks great in the shoes, very sexy and she is happy so I am happy.”
“Christian Louboutin on Rodeo Drive delivers a truly exceptional luxury shopping experience. From the moment you walk through the door, you're welcomed by a professional, attentive, and knowledgeable team that makes you feel valued without ever being pushy. The boutique itself is beautifully designed, showcasing the iconic red-soled shoes and accessories in an elegant setting. The selection is impressive, and the staff takes the time to help you find the perfect style, fit, and color for any occasion. What stands out most is the level of customer service. Every interaction feels personalized, and the team goes above and beyond to ensure a memorable experience. Whether you're purchasing your first pair of Louboutins or adding to a collection, shopping here feels special from start to finish. For luxury fashion, outstanding service, and a world-class retail experience, Christian Louboutin Rodeo Drive earns five stars. Highly recommended for anyone looking to treat themselves to something truly iconic.”
“You will not only get beautiful well made clothes to last, as I have been shopping there for many years, you will get the best service from Elana, you will never feel pressured as well as her honesty is sincere.”
“We had such a great experience at this location. The store is beautiful and has a great selection. Everyone was really kind and helpful, and they were especially sweet and accommodating with our baby and stroller, which we really appreciated.”
“I bought my firs pair of Tod's this year. I LOVE them, and will buy many more. But the most impressive thing was the service. The person who helped us, Bouchera, was the most friendly, professional, helpful salesperson I've encountered in a while. She made our experience a delight. She has turned me into a devoted fan and I will definitely be back soon.”
“Ignore the bad reviews. The service here was top notch, even just walking in randomly. Hats off to Amber - she is fantastic (ask for her if you want the best experience). My wife spent an hour trying on so many pairs to find the right one.”
“The Dior staff were so incredibly hospitable, it blew me away. I didn’t buy anything and I had only stopped in to look around, but the two gentlemen on the second floor (on 04Jul) were so kind and personable!”
“my bestie and i are visiting beverly hills from atlanta, and we decided to come into this store on a whim. i was greeted and helped by yolynn. she was absolutely wonderful! i tried on what felt like a million shoes, and she was so helpful and personable the entire time we were in-store. she never once seemed impatient or rushed me, even when there were other customers. yolynn made the whole experience feel relaxed and comfortable, and she even recommended a few places for us to see while we were in the area. thank you so much yolynn for the beverly hills experience. im excited for when sam edelman will make its way to atlanta!”
“Love everything at Jarbo. Classy, modern pieces with a subtle twist of style. Pieces go together so one stop shopping for beautiful outfit. Materials (leather, cashmere, cotton) is top notch but not as expensive as other brands with equal quality (like Brunello). Jarbo is a hidden gem. Ask for Sharon in BH. She will style you to perfection.”
“The Louis Vuitton Men’s Store delivers exactly the kind of experience you’d hope for from a flagship luxury boutique. The store is beautifully designed, with an impressive selection that’s displayed in a way that makes shopping feel relaxed rather than overwhelming. The associates were attentive, knowledgeable, and genuinely interested in helping without making us feel pressured. They answered every question with patience and made thoughtful recommendations based on what we were looking for. The quality and craftsmanship of every piece speak for themselves, and the exceptional customer service made the visit even better.”
“Rachid and Kayla are the best!! Never going to the Rodeo store again, the service at NM Louboutin is miles better. They went above and beyond to make sure we got the perfect shoes for our wedding. So thankful to them!”
“Agree with previous reviewer that the Marina Rinaldi online order process and the customer service number associated are horrible. Thankfully, after having a disappointing experience with the website, I turned to calling the California store. (The New York store was closed for the night.) The two stores in the US are completely separate from the website. I received valuable advice about fit for 3 different styles and was able to decide on the right pair of navy pants. Item was shipped free and arrived across country in less than a week. Besides needing hemmed--something I can easily do locally--they are a perfect fit! Love Marina Rinaldi clothes--definitely real quality.”
“The Ferragamo Beverly Hills team is incredible! The service is always exceptional, personal, and professional. Everyone makes you feel welcome and truly valued. I love the Ferragamo brand and the people at this location make every visit special. I’m a Ferragamo customer for life!”
“The bar is always the best at Neiman Marcus the drinks are strong and delicious. They actually have a great food menu as well but the chili is a must if you come here. It's always fun to do little shopping and cocktails.”
“The bar is always the best at Neiman Marcus the drinks are strong and delicious. They actually have a great food menu as well but the chili is a must if you come here. It's always fun to do little shopping and cocktails.”
“I purchased my first Chanel at Saks! It was a good experience. Geoff the SA was super helpful and patient with me while trying out all the bags. I ended up going with the Small Caviar Classic and the Maxi Caviar classics. I just love how all the luxury brands are all in one place. Great retail therapy!”
“If you're shopping at Neiman Marcus, find Blair! She was an absolutely angel. Working with her was an incredible experience from start to finish. She helped style me for the Tony Awards, and I couldn't have been happier with the outcome. Throughout the entire process, Blair was patient, transparent, and genuinely invested in helping me find the right look. I tried on many dresses and ultimately got stuck between two. We initially ordered one dress in a smaller size, but once it arrived, it became clear it wasn't the right choice. Rather than trying to force it, Blair had thoughtfully held the other dress I had been considering, which ended up being perfect. She also helped coordinate the shoes, and the entire look came together seamlessly. I received compliments all night. What I appreciated most was how easy she made the process feel. She was incredibly knowledgeable and professional, but also warm and approachable. I always felt like she was listening to what I wanted while offering honest guidance when I needed it. There were other sales people who wouldn't even look at me in my workout clothes or it felt like they didn't take me seriously enough to want to invest their time, but not Blair. She was thoughtful from the beginning. The experience was especially meaningful because it took place at Neiman Marcus. I grew up shopping there with my mom, so returning as an adult to find my Tony Awards look felt like a real full-circle moment. Blair made the experience feel special without ever making it feel intimidating. I'm so grateful for her expertise and care throughout the process. If you're lucky enough to work with Blair, you're in excellent hands.”
“I had an amazing visit to this GG location today! It was my first time coming in person to try this brand. Angl and Derick went out of their way to match me with my dream shoes and custom styling I love that you can customize your shoes from choosing custom shoelaces, the star patch, and even beautiful shoelace gems. They left me feeling extremely happy with their product expertise and wonderful service. I highly recommend shopping here with them”
“Anni is the best. The rest of the workers rolled their eyes at me when I was looking for a fitting room. She was the only one who actually took the time to help me. Love her.”
“A delightful experience in the makeup department thanks to Dalbert and his teammate who were so kind, helpful and professional. Thank you! Give Dalbert a raise :)”
“I had an amazing experience at this Louis Vuitton store, thanks to Ana Alfaro and her manager. They listened carefully, took their time to resolve my issue, and made me feel genuinely valued. To top it off, they even gifted me a bottle of champagne, which was such a thoughtful gesture. That night, they truly made me happy. I left feeling cared for and appreciated, and I’ll definitely be returning to this store for future purchases. Their kindness and exceptional service set them apart—thank you both for everything! :)”
“The old Barney's ny location very busy, while storefronts on Wilshire Boulevard sit empty, and where the pink building on Sunset Boulevard still glows in the afternoon light, waiting, as it always has, for someone to believe.”
“Always an amazing time at Saks Beverly Hills. Every sales associate is so kind and attentive in both stores (men's is separate), but I shop with the elite Heidi. Heidi is such a kind individual who has such a bubbly personality and always goes above & beyond for her clients. Just an example , ordered my beautiful Saint Laurent envelope & had a fun day of wrapping it in store ! She is amazing , and so is the rest of the Saks team. Heidi truly is the best!! So blessed by her, always.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.