Kitson is a shop off Rodeo Drive in Beverly Hills known for its fun stuff, cool gifts, and cute products. It offers an amazing selection of one-of-a-kind merchandise, including great gifts and better quality items for tourists seeking something LA or Beverly Hills without being cheap. The ambiance is described as way cool. Many find the products to be pricey or overpriced, but note this is understandable for its location. Experiences with staff vary. Some team members are highlighted as lovely, funny, sweet, nice, cool, friendly, knowledgeable, and helpful, contributing to a really great time. However, other interactions are less positive, with some staff seeming unhappy or not being clear about store policies. The return policy is specifically noted as only store credit for 14 days, which can cause confusion. Additionally, no photos are allowed inside the store. While some customers are obsessed and plan to return, others have decided not to shop there again due to these policy issues and unusual interactions. The store is smaller than other Kitson locations but gets the job done for those browsing for unique items.
Fantastic store, I got a unique travel bag, a cashmere BH hat, a BH sweatshirt, and awesome clothes for my girls.
November 2024
I was in Los Angeles for a weekend and just HAD to shop at kitson. I was greeted by a lovely woman Neil. She was funny sweet and nice. I told her I love buying Christmas gifts online from kitson. Prices are pricey but it's what I expected in Beverly Hills. Next time I am in Los Angeles I'll be stopping by !!
December 2022
Wonderful items and some very original gift products!