Ralph Lauren has established itself as a leading name in American style since 1967, seamlessly blending timeless and modern designs. The store showcases a wide range of Ralph Lauren products, including unique polo shirts that are hard to find elsewhere. The exterior is striking, painted in patriotic colors for the Olympics, emphasizing its connection to American pride. Customers have shared remarkable experiences at this location, particularly highlighting the outstanding service provided by team members. One shopper praised Shawn for delivering an exceptional retail experience, describing him as a valuable asset to the store. His expertise and brand knowledge made a significant impact, especially for those preparing for special events like weddings. Another customer expressed gratitude for Alicia, who offered patient and accommodating assistance while helping them find the perfect outfit for a night out. Her warm and welcoming demeanor created a comfortable shopping atmosphere. Overall, the combination of high-quality products and exceptional customer service makes Ralph Lauren a must-visit destination on Rodeo Drive, where shoppers can expect a memorable experience and genuine care from the staff.
Amazing customer service. My husband had to try on multiple pair of jeans to find ones that fit and despite that, the staff member was polite, helpful, and never made us feel like we were inconveniencing him which I thought might happen with how many he had to try on. Purchased a pair and left with a smile. Thank you!
January 2026
Beautiful flagship store with many different selections and sizes available. Mostly kind staff and beautiful layout
December 2025
I was in search of a last minute Christmas present, and Leigh helped me track down the perfect gift. She not only provided great customer service over the phone, but in person as well. 12/10 customer service x