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“I have to give a shout about the young lady at the pharmacy register. I haven’t seen anybody multitask so effectively and efficiently for so long! And she does it with a smile. A true gem in this era - 5-Stars!”
“The staff here is amazing. They are beautiful, kind women who value customer service above all things. I had a photo order issue and they resolved it for me no questions asked and made me feel respected and valued by doing so. We need more people like them running stores. Every customer they came into contact with they made small talk with and ask if they needed help. You could see the impact of their service on the customers' faces. They felt taken care of, something that's become more and more rare as time goes on. Thank you SV CVS for all you do and those you help!”
“I would give more than 5 stars if possible. Knowledgeable, friendly, service with a smile. I'm so grateful to have a compounding pharmacy that goes above and beyond.”
10AM - 1PM 1:45 - 5PM
470 N Santa Cruz Ave, Los Gatos
Pharmacies
“Incredibly grateful to the staff of this pharmacy. I have medical insurance as a veteran. It's been quite difficult verifying Covid vaccine coverage at other pharmacies. An employee of this pharmacy took the time to confirm my coverage ahead of the appointment. And the vaccine process was quick and easy. Everyone I interacted with was fantastic. Thank you!”
“I was inspired to write this Yelp review of my local Walgreens because of Jeff, the employee I interacted with in the Photo department. It was very busy in the store since today is Christmas Eve and many others (myself included) were doing last minute gift shopping. Despite the volume of customers, I received the best customer service from Jeff. Not only did he have my Photos prepared for me in less than 1 hour, but he also took the time to search for a Picture Frame so that I would have the right size frame for the prints I'd ordered!!! So clutch!! His coworker Jose took over while Jeff was searching the BACK-STOCK for a frame for me. Great teamwork, guys! They were both festively dressed, and in jolly spirits. I had a great experience with the Walgreens photo department at this store. In general, this is my go-to Walgreens store and I've been coming here for 10+ years. They have a good selection of inventory and kind, helpful employees.”
10AM - 1PM 2 - 6PM
5615 Scotts Valley Drive, Scotts Valley
Pharmacies
“Kaiser doesn't have a strong footprint in the Santa Cruz area. These offices fill a gap that is left by the lack of a full hospital. Your only other option for full medical serves is to "go over the hill" (aka through HWY17) to reach the San Jose facilities. If you're willing to wait longer for an in person appointment then Scott's valley may be worth it.”
10AM - 1PM 1:45 - 5PM
117 Morrissey Blvd, Santa Cruz
Pharmacies
“Kesha in the pharmacy is an angel! She has earned this pharmacy its five stars and then some. She and the pharmacist are courteous, respectful, helpful and professional.
Customer service is not easy anywhere and is particularly brutal in Santa Cruz where many jobs are understaffed and the public is, in general, preposterously entitled. I deeply appreciate how genuinely kind and friendly Kesha is, going above and beyond what I would consider adequate service for a transaction. I very much appreciate that both the pharmacist and Kesha are respectful on the phone and in person, even when I have prescriptions that have to be special ordered. This is the first pharmacy I’ve been to that was willing to make a special order.
They do not treat me like a criminal or a bother and it keeps me coming back here. I hope the managers of this pharmacy take note and do what it takes to retain the high quality staff! If you are currently suffering from mistreatment at Walgreens, I highly recommend switching to Safeway on Mission.”
“I’ve always had a good experience at this CVS over the last 20 or so yrs. Clean, bright very friendly and they don’t move products around so I can go straight to what I’m looking for. Sadly customer base is declining over the years.”
“Costco pharmacy has been way easier for us than the national chain drug store near our house. Wait times are easy to manage when you use their call/text system and the hours are terrific. No complaints. We had vaccines here too with no problems. Staff seem friendly and competent though different every time I go in. Some of the one star reviews are years old… check the dates!”
9AM - 6PM
1496 Pollard Rd, Los Gatos
Pharmacies
“I usually use the Los Gatos CVS, however today I was helped by Kevin!!!
What an amazing experience! So kind, patient, polite, friendly, caring and went the total extra mile!!
Never imagined this kind of service existed!!!!!”
10AM - 1:30PM 2 - 6PM
210 Mt Hermon Rd, Scotts Valley
Pharmacies
“Janeva is the best. Normally I use CVS in Scotts Valley out of habit. They couldn’t get my prescription for some reason yet didn’t notify me about it. I went in and they suggested trying Walgreens. Walgreens faxed CVS for the transfer which CVS didn’t respond to. Then Janeva talked to them on phone and got it transferred. CVS said I could only do a 3 month supply but I’m going out of the country for 4 months. The prescription was for 6 months supply. Janeva not only was able to do the 6 month supply but for cheaper than CVS! Normally it’s $120 for 3 months but she figured out how to do it for $80. Not only is she amazing at her job but she’s nice and funny too.”
“Nothing but good things to say about this place. I had a canvas print order that got mixed up, Vicki was very kind and professional in handling the whole thing. 10/10 for customer service I will be coming back for more prints!”
“Having seen all the terrible reviews, I figured I'd share mine. I don't know if they've changed staff, but the two times I've gone there for a medication refill, it was fast. The staff wasn't overly friendly, but they were professional and quick.”
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“Love shopping here. We are sad that they are closed on Sundays and wonder how that will affect their tourist business. I went in for a prescription and discovered wonderful baby gifts on the way.”