Macy's is an iconic department store offering a wide variety of clothing, shoes, housewares, and gifts, featuring top fashion brands. The store provides a first class selection with a wide variety of styles ranging from casual to formal for both younger and older generations, and the prices are often too good to pass up. Customers frequently come out with a bag of clothes due to the good variety in colors and designs. However, some significant issues are noted. The store environment can be overwhelming due to the amount of perfume and smells sprayed in the air. A common complaint involves online shopping, particularly for men's suits, where items frequently arrive in the incorrect size, not matching the size ordered. The in-store service receives mixed reviews; while some staff are noted as very patient, kind, and impressively knowledgeable, others are described as pushy and impatient, sometimes even insulting. Furthermore, the store's selection is not considered very plus-size friendly, with clothing sizes often running too small. Despite these drawbacks, the store remains a popular destination for its extensive selection and attractive prices.
Too many employees working in men's cologne. Very confusing
July 2024
The sales people were helpful for finding a specific pair of pants. The store was clean and the dressing rooms were well kept.
May 2024
It's a Macy's, there's nothing particularly special about it but the amount of perfume and smells sprayed in the air is a total headache. I'd shop there more if it didn't give me a migraine every time.
