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“I had a last minute tuxedo I needed for an event two days after I went in. The fitting was done quickly, efficiently, and masterfully. My tuxedo came out to be the best tailored outfit I owned. The staff was highly educational and knew exactly what I was looking for, without pressuring me to buy anything else.
I would highly recommend this place to anyone buying a suit.”
“I had an amazing experience at this store thanks to one of your sales associates. I came in with my Meta glasses after a bike accident — the lens was broken and there was blood on the frame. Because my hand was injured, I asked if she could help replace the lens for me.
She didn’t hesitate at all. She grabbed sanitizer wipes, carefully cleaned off all the blood, and replaced the lens for me with so much kindness and zero judgment. Her professionalism and compassion truly surprised me. She turned a stressful moment into a positive one and absolutely made my day.
She was a young Asian woman, and although I don’t remember her name, I want to make sure she gets recognized. This was the best service I’ve ever received at this store.”
“Franah saved the day! Came in hot w no appointment and he got me dialed! Rad service, expert recommendations and made me look good. Which ain't easy. Would highly recommend. Ask from Franah. Thank you!”
“Five stars for Nemo at Hot Topic in Brea Mall!
As a loyal, frequent Hot Topic customer, I had become deeply frustrated by repeated problems with the online shopping experience. Nemo’s exceptional service restored my confidence in the brand.
Nemo handled my concerns with incredible patience, kindness, and professionalism, listening carefully and going above and beyond in working to resolve the issues. Throughout the experience, Nemo showed a remarkable sense of responsibility and made me feel truly valued as a customer. That level of care makes a lasting impression.
I hope Hot Topic’s leadership recognizes what an outstanding asset Nemo is. Employees like Nemo earn customers’ trust and give them a reason to keep coming back, even after disappointing experiences.
Thank you, Nemo, for your kindness, dedication, and willingness to help. You made a real difference, and you deserve recognition for it!”
“the checkout person practically ignored me for like five minutes while they restocked this one rack totally in the way honestly cool store wed of come back if we had time and the pich of stuff was fine”
“Shopping at this DXL is always a pleasure. I drive from Koreatown to Brea when I need to shop because I always feel welcomed, am greeted by name, and just have an unmatched shopping experience! The store is always pristine and stocked well. I shop at DXL all over the country, the Brea store remains my FAVORITE spot.”
10AM - 9PM
755 E Birch St, Brea
Mens Clothing
“This Old Navy wasn't far from where I worked and after a few questions I was in and out in maybe 7 minutes? How awesome is that? Also their masks for kids and adults are at the time were a great value. This is like my secondary store I shop at for this brand.”
“Fabulous! Came here to shop for a birthday gift for a family member and was having a hard time picking out a size. The associate with blonde hair was able to look him up from his phone number and tell me exactly what size he usually orders since I told her he has an account. She also was incredibly helpful in assisting with an online order and was really patient and sweet. I wish I got her her name but thank you!”
10AM - 8PM
2052 Brea Mall, Brea
Mens Clothing
“This store is amazing! We went in yesterday probably around 12:30 since I know we left around 1 at least. And the staff there was super helpful and absolutely amazing! They're great with problem-solving and were always happy to help! Super welcoming, super helpful, overall a great experience!”
“The manager working at this Urban Outfitters is the most nicest, understanding, and patiente manager I've met. She was so helpful with helping me in tracking down my receipt of something I bought a while ago. Super helpful, 10 out of 10 manager.”
“Taylor was truly amazing to help out with the correct sizing of clothes and made suggestions that were much appreciated. The staff also was helpful upon check out and with an online order on Boxing Day as it was a really busy day. Thank you!”
10AM - 9PM
200 Brea Mall, Brea
Mens Clothing
“Had a really enjoyable shopping experience at Macy’s in Brea Mall. This location is spacious, well-maintained, and carries a wide variety of products — from clothing and shoes to fragrances and home items — all in one place, which makes it super convenient.
What stood out to me was how organized everything is. Even though it’s a large department store, it doesn’t feel messy or overwhelming. Each section is clearly laid out, making it easy to find what you’re looking for or just browse comfortably.
The staff were friendly and approachable. I had a couple of questions while shopping, and they were quick to help without making the experience feel rushed or pressured. It’s always nice when employees are both professional and genuinely helpful.
There were also some great deals and promotions running, which made the visit even better. You can definitely find good value here if you take your time to look around.
Checkout was smooth and efficient, and overall the store had a welcoming, relaxed atmosphere.
Definitely a 5-star experience — Macy’s at Brea Mall is a reliable spot whether you’re shopping for something specific or just exploring.”
“Great selection of athleisure wear at reasonable prices. Sign up to be a member and score big on sale prices, especially during the holidays. Also whatever style/color/size they don't have in store, they can order online and have shipped for free to your home in about a week's time.”
10AM - 8PM
1118 Brea Mall, Brea
Mens Clothing
“Had a really great experience at Foot Locker in Brea Mall and honestly it stood out compared to a lot of other retail stores I’ve been to lately.
First thing you notice when walking in is how clean and organized the store is. Everything is laid out nicely, making it easy to browse without feeling overwhelmed. The selection is solid too — a good mix of the latest releases, classic sneakers, and athletic apparel. Whether you’re looking for something trendy or just a reliable everyday pair, they’ve got options.
What really made the difference for me, though, was the staff. Super friendly from the moment I walked in, and more importantly, genuinely helpful. They didn’t hover or push for a sale, but when I had questions, they were knowledgeable and honest with their recommendations. They helped me find the right size quickly and even gave input on comfort and fit, which I appreciated.
The overall vibe in the store is great — energetic but not chaotic, and you can tell the team works well together. Checkout was smooth and quick, no long wait or confusion.
In a time where good customer service is becoming rare, this location really delivers. It’s the kind of place that makes you want to come back, not just for the products but for the experience.
Definitely a 5-star visit — highly recommend stopping by if you’re at Brea Mall.”
10AM - 8PM
2041 Brea Mall, Brea
Mens Clothing
“I found the staff to be very helpful and attentive. Ashley was especially gracious and informative about current sales and promotions. Picked up 3 shirts and pair of pants for work at well under $200! Would come back again and hope reps are compensated for salesmanship.
Thank you again Ashley!”
“Great place and great people! Knows more about skateboarding than any other Zumiez I’ve been. Shoutout the homegirl Q for building my board. Will be back for sure!”
“Favorite spot for jeans, their collection is good for everyday clothing.They always have some deal going on, good prices. Customer service is great.Just wish if they can replace trial room curtains with hard wooden doors if possible. Sometime people just jump inside the trial room without any hesitation of asking if someone is in there.”
“I've been trying to call a corporate number or write to a corporate email for days without any success. This Yelp account says it's unclaimed by the business but it's my last resort. I was at the Brea, CA store on Sunday, Nov 27th. I had the pleasure of having ARIELLE help me with a return. Rather than saying "no receipt, too bad", she guided me through steps where I was able to make the return. ARIELLE was very kind, courteous, knowledgeable and helpful. Recognizing and commending ARIELLE as a valued employee would be the right thing to do here.”
“BEST CUSTOMER SERVICE EVERToday I went to a tillys to just look around and spend some time with my girlfriend. When in the store during my checkout I accidentally clicked my Tack Deck over the blocker behind the register. The Tech Deck sadly fell down a hole behind the register (for wires), a spot the employees said was basically a home forever kind of spot. However Aiden was super helpful, she took my phone # and said she'd give me a call if it was found. Only about 2 hours later I received a call back! And she found it! She went through all the trouble of full unscrewing some sort of cabinet, practically taking apart the counter just to get what seemed like my "toy". It may seem that way but there's main brands just like most things, and it was indeed an expensive "toy". I'm very grateful for aiden's extra money fort and care! She deserve an awesome high five or even a chance for a raise because that was some amazing service!!!!!!!”
“My Husband and I were blessed to be assisted by a great Macy's perfume representative. Her name is Amber. She was a great service to my husband, and I quickly described everything that we were looking for being considered. For the fact that we had tickets for the movies awaiting us she gave us efficient work with a beautiful energy and smile. Thank Amber! Many blessings.”
10AM - 6PM
500 Brea Mall, Brea
Mens Clothing
“This location is good despite the bad reviews, you just have to find the "right" person.
Tips on my experience with Indochino:
1. Go find Chris!
This gentleman is very knowledgeable and extremely patient.
He went out of his way to help me out. As a true leader should be. Btw this is my first suit.
Also, I recently found out that they are
short-staffed. A little patience goes a long way.
2. Always book for an appointment.
3. Enjoy the experience.
Again, kudos to Chris for his excellent service!”
10AM - 9PM
1050 Brea Mall, Brea
Mens Clothing
“Cecy was the nicest employee I’ve ever experienced at PacSun. She went out of her way to help me after another location charged me extra for pants, and she was incredibly attentive the whole time. I was struggling to carry my items and she immediately stepped in to help. PacSun is lucky to have her — she truly deserves recognition”
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“I was looking for a last minute suit and they were able to take care of me. They really took the time to make sure I liked the fit and look before finalizing my choices”