Macy's is an iconic department store offering a wide variety of clothing, shoes, housewares, and gifts, featuring top fashion brands. The store provides a first class selection with a wide variety of styles ranging from casual to formal for both younger and older generations, and the prices are often too good to pass up. Customers frequently come out with a bag of clothes due to the good variety in colors and designs. However, some significant issues are noted. The store environment can be overwhelming due to the amount of perfume and smells sprayed in the air. A common complaint involves online shopping, particularly for men's suits, where items frequently arrive in the incorrect size, not matching the size ordered. The in-store service receives mixed reviews; while some staff are noted as very patient, kind, and impressively knowledgeable, others are described as pushy and impatient, sometimes even insulting. Furthermore, the store's selection is not considered very plus-size friendly, with clothing sizes often running too small. Despite these drawbacks, the store remains a popular destination for its extensive selection and attractive prices.
Great store for buying clothes and shoes, perfumes and more
April 2026
Good parking. I found my item soon after I entered the department. The clerk was courteous and rang up a substantial discount .
March 2026
Macy's has good selection and knowledgeable service people. They have frequent sales. We went in and found some clothes we liked on sale but not my size. They ordered that item in my size at the sale price. I picked it up a few days later. I was very happy.
