“Central Pak & Mail is hands down one of the best mailing/shipping centers in Burbank. The staff are super friendly, helpful, and knowledgeable — they always take the time to make sure packages are packed right and sent the best way possible. They offer a variety of services beyond just shipping, which makes it really convenient for errands.
The store itself is clean, organized, and easy to navigate. Prices are fair, and I’ve always had a smooth, quick experience here. It’s so much easier than dealing with the big post office, and the customer service feels way more personal.
Highly recommend this place if you need shipping, packing, or mailbox services in the area!”
“This couldn’t have been easier! They helped me package a FedEx return and get it ready for shipping, and provided a drop-off receipt. I was in and out in 2 minutes. How exciting that there is a quick, helpful shipping center in my neighborhood!”
“I had an absolutely fantastic experience at ASAP – American Ship and Pack! From the moment I walked in, the team was professional, friendly, and genuinely eager to help. They made what can often be a stressful shipping process feel effortless — answering my questions, giving excellent advice on the best carrier options, and taking great care with my package. Their attention to detail and commitment to customer care really stood out. Whether you’re dropping off a shipment, need packing supplies, or want personalized service, this place does it all with a smile. I highly recommend them to anyone in Burbank who wants reliable, efficient, and top-notch service!”
“The UPS Store Manager, Jason Holmes at 10050 West Alameda Boulevard in Burbank, California is EXEMPLARY. I needed some documentation copied for my trip to Las Vegas for my Granddaughter's wedding. This young man took his time with me and assisted me through the process. In this day and time it is a pleasure to know that people of his caliber are still courteous, professional and respectful. The entire staff at this UPS Store has always been courteous, helpful and professional.”
“I choose this location in particular even though I have another UPS store much closer to my house. This location has the best staff, so many people staffed to assist, and they’re friendly too. The employees at this location are the best and very helpful. Alan was awesome.”
“This place is great!
It's more than just mailboxes, shipping and receiving. The service provided related to mailboxes includes taking in packages from big shippers like u p s and fedex and holding those packages for you to pick up. This is really convenient If you don't want your packages stolen from your porch, or if you're on vacation and can't get to your packages for a short time, this is a great option. There are different mailboxes, and each costs a different amount but that gets you all of the things I described above.
Besides, mailboxes the proprietor also has a golf simulator to try out, clubs sold here.
That's not all.
There's t shirts, sports memorabilia, and a beauty kiosk set up in the corner for men and women that is an entirely different business.
This business has been open for years and the gentlemen that runs it is friendly and extremely helpful.
Did I mention the brownies and cookies? Oh yeah, there are fantastic brownies and cookies here.”
“This has been my mailbox for years and they have always been attentive and treated me, my mail and packages with great care!! One occasion when I was running late they even stayed past closing to allow me to pick up an important package.”
“The Service: Z was helping me at the counter. Very friendly and efficient.
They have mailbox for rent, FedEx & UPS shipping and other office administration services. They also do live scan & fingerprint service.
The Parking: Street parking”
“The Postal Annex in Burbank is a great place to get documents notarized at a reasonable price. This family-owned business provides quality customer care:-) Thank you very much, Mukhadam Family!!”
“I have been a customer since 2007 and my review is based on the fact that I too am a business owner and, like me, these owners are investing their time and efforts into this business to hopefully make a profit some day. The original owners (Vince & Doris) were very sweet and wonderful to their customers and I always enjoyed chatting with them. But they also let the place became run down and out dated and never increased the pricing for Box Rentals. Then in 2021 a new owner who was just as nice and friendly made some good changes to the interior of the business but was not able to make the changes needed to become profitable and sold it the next year. Dee, the new owner, has done what any smart business person would do, she increased the rentals rates to current values. At first I was upset. I mean, I was expecting a price increase because this place was well below the going rate for PO Box rentals. But a 300% increase was hard to swallow. I have another PO Box in Woodland Hills and was paying even more for the same size box so I knew the increase was not unreasonable. Other places in Burbank were very similar to the new prices so it was hard to argue that she was price gouging. Naturally, some customers would leave and that is a chance any owner takes. I have taken the time to get to know Dee who is very kind and hard working. Again, I'm writing this review as a fellow business owner who understands that hard decisions sometimes need to made in order to stay in business. Raising the rates and enforcing US Postal laws was an unpopular move but one that had to be made. Seriously, she has done an amazing job of sprucing up the place and bringing in gift items and other services. The place is bright and welcoming and offers so much more than before. This little business has really been turned around and I wish her all the best and much success!”
“It saddens me to see that this UPS Store has closed. I was their second customer (Box 102) when moved into my home here in Burbank. That was almost 18 years ago. Sal was amazing. As others have said he was always super helpful and super friendly. I've had some great conversations there with him popping in late in the evening to pick up my mail. I will miss these guys. I have no idea what happened but I wish them well..Meanwhile I am moving on to Earthclass Mail.”
“Narciso was an excellent help to me today mailing a package back to Amazon. He was very kind and went beyond the call of duty to help me box up the item.
Need more people around like him.
Good location.
Thank you so much NARCISO”