Bob's Towing provides reliable and courteous towing service, often arriving exactly at their promised ETA, even during late-night calls. Drivers are consistently described as polite, friendly, helpful, and pleasant, showing empathy for customers' situations and working to make them happy. They answer questions and go above expectations, with one driver braving the rain to change a tire and save a customer a tow. The customer service is noted as amazing. However, some customers express significant concerns about pricing, with one calling a long-distance hauling charge an outrageous price. There is also a serious complaint regarding lost personal items left in a tow truck, where management vouched for the driver but the customer believes the items were taken. The service itself is generally good, but customers are advised to be cautious with their belongings.
Super helpful service, really appreciate the advice and honesty from owner!
December 2023
fast safe dependable service an not to expensive great company ?
January 2023
A big shout out to Bob's Towing. He came to tow our car at 3:30 in the morning and he was pleasant. He was very nice and didn't seem to be bothered to be doing this at 3:30am. Answered any questions I had.
