Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Rogue Valley Mall offers a first-class selection of top fashion brands including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. In addition to shoes and clothing, Macy's has a wide variety of housewares, gifts, and furniture in select stores. Customers have had positive experiences at Macy's, with the staff going above and beyond to assist them. The Shiseido counter at Macy's offers complimentary facials, and the staff, such as Lobna, are praised for their excellent service. The "Curb Side Pickup" service is also efficient, and customers have been able to get great sale prices on their requested items. Additionally, the staff in the fragrance and shoe departments, like Jamileh, Farideh, and Natalia, have been exceptional in helping customers find the perfect products and providing exceptional customer service.
The mens store is clean and staff friendly and helpful. Hope this store can survive and stay round as many retailers are closing down. It's on the 2nd floor only with the home decor department about half the space. Never crowded which is nice as well.
August 2026
Nika at the women’s department was extremely helpful and with a beautiful smile we are visiting from Chicago and she was extremely helpful
May 2026
Rafi in the suit department was great. Excellent service and helped my 2 boys get great suits. He was very patient and helpful all the way through. Excellent service from him and just a nice man.
