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“This store is always so organized. Today I had a wonderful experience when Chrissy helped us find a perfect gift for my mom and sister. She literally stopped what she was doing so that she could help us locate the perfect gift for them. It made my holiday season so much better.”
“I stopped by this Starbucks location for coffee and had a really great experience. The coffee was fresh and very good, and the staff were extremely friendly, professional, and welcoming. The place was clean, comfortable, and easy to access, plus having available parking made the visit even better.
Overall, I was very satisfied and would definitely come back again. Highly recommended if you are in the area!”
“Everything was neatly organized. The young lady with glasses was very kind and helpful looking up some specific jeans for me and letting me know about their sales. Loved their athletic skinny jeans. Hoping they bring them back.”
“Rafi in the suit department was great. Excellent service and helped my 2 boys get great suits. He was very patient and helpful all the way through. Excellent service from him and just a nice man.”
“Natalia in the women's shoe section is so phenomenal. I am a bridesmaid in a wedding and I needed my shoes approved by the bride. I could wear only nude or gold heels. She must've searched the entire department, brought me EVERY option, spoke to the bride on FaceTime about specifications. She had the most positive attitude and not once complained, and she would've been warranted to complain! She is an amazing employee, amazing at customer service, and she helped me with the impossible. She found a show for me that met all the criteria, was comfortable, and looked great on my feet. THANK YOU NATALIA!! You made a really painful shopping experience as pleasurable as possible. You are lucky to have her!!!”
“Customer service is superb Veronica and Chelsea were able to resolve my headache with what customer service started. I came in on a positive note and after calling Hugo boss while I was there I once again had a spur taste in my mouth however the representatives were able to resolve my issue and get me out quick and easy.”
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“I had ordered a few suits online for an upcoming meeting and decided to try on the jackets in-store to get a feel for the two different colors. I was heading to the mirror room and Ryan chose to accompany me although he really didn't have to.
Ryan engaged by making light conversation while I tried on my jackets and as we got to chatting, he revealed that he used to work in Washington DC and offered his opinion on the two suits I had purchased. I was grateful for his opinion as I am usually going it alone and ended up selecting a suit and getting it tailored with Nordstrom instead of with my usual tailor. It is a nice addition that Nordstrom also presses the suit for you after tailoring.
After we had finished all that I had mentioned to Ryan that I was in the market for new shoes and he was very helpful in recommending some dark brown options to accompany my navy suit, as opposed to my usual black dress shoes. I do think the dark brown looks much better and will be purchasing a pair.
Overall, Ryan made my experience at Nordstrom Topanga wonderful! We got a lot done in a short amount of time and I am ready for my meeting. Thank you, Ryan Faden!”