“Hands down the only shop I would trust with any, and all of my postal needs!
Kamron has always gone above and beyond to make sure every customer is %110 satisfied. I have been using his services for a few years abd since day 1 he and the staff has gone out of their way to guarantee maximum customer satisfaction! Thanks you guys always rock!”
“This is my go-to Amazon drop-off location nearest to me. I love that it's very convenient, has free parking and the staff are very accommodating and fairly nice. Sometimes, it does get busy and have a line but they do have self-service return drop off station which is easy to do.👍🏻”
“Best experience. Today is HOT. It was so nice to walk into this post office and we met with cool air. I had to send a package internationally, but I had no idea how to do it. I haven’t sent a package internationally in a long time. Mickey was incredible. He walked me through everything and assured me that we will get this package to its destination. I will be back!!!”
“Excellent service at this UPS Store! The staff are very friendly and provide fast, efficient service. Everything is organized, disciplined, and done quickly—highly recommended!”
“(Translated by Google) I have nothing bad to say, the box arrived on time with my family, I don't know why so many negative comments, don't get carried away by them(Original)Yo no tengo nada malo que decir la caja llego a tiempo con mi familia, no se por que tantos comentarios negativos ,no se dejen llevar por ellos”
“Editing to add: I wanted to update my review based on two recent experiences, both of which were extremely positive. I am happy to adjust my rating from 1 star to 5 stars. The attendants I interacted with were friendly, efficient, and genuinely helpful, which I truly appreciated.
During my most recent visit on 3/25, I received outstanding service. The attendant went above and beyond to help me retrieve an important package that had been experiencing delivery issues. I am very grateful for the extra effort and care shown.
I also want to recognize the back office and customer service teams for their support. Overall, I had a great experience and truly appreciate the level of service I received.
As others have stated poor customer service! No welcome and no goodbye. Just a you are all set. The Hispanic one at the middle cashier on Oct. 7th, 2025 seems to enjoy his job a lot ?.”
“I rarely write reviews but I think this experience is noteworthy. When I first moved to West Hills almost a year ago, some of my packages got held up at this location, and I will be the first to say the vibe, attitude, and overall customer experience were lackluster to say the least. This morning I got a notification that a package was held at this location rather than my neighborhood West Hills office, and when I tell you I was dreading going to pick it up, it’s not an over-exaggeration. Then I walked in, and it felt like I was at a completely different post office. The vibe was kind, the attitudes were friendly, and the overall experience was super helpful. I don’t know who or what turned this location around, but they definitely deserve a raise. And a special thank you to Roger for going above and beyond today. I thought this package was lost for good, but it’s clear that not all heroes wear capes!”
“I am very happy with the service, everything arrived very well and at the time, the people who assisted me were very friendly, I recommend them, they are an excellent company”