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“Johnathon @ ZAGG in the Valencia mall does a great job. I was very happy to see that he was working today when I needed to replace the screen protector on my iPad”
“Edwin is very professional and made everything a breeze! I decided to bundle after an amazing deal with cell phone, internet, and satellite. It only made sense to save a lot of money. Come here for your One Stop Shop where Edwin will give you the best service. Thank you so much!!!”
“We went to this store today, and I have to say, me and my family were very happy with the staff. We were lucky to be helped by Juan who helped us with a smile and made our day. Not so much help at the san fernando store. All our problems were resolved. Thank you Juan for your professional and comfortable service, we appreciate it.”
“Literally the best helpful people in the world. I had so many questions and these guys were so informed about everything and would answer my questions with ease. They have an amazing attitude and especially with Rick and Andres who helped take care of my phone problems and even were very through of how getting a new phone works. Amazing customer service 10/10”
“Carlos at AT&T was doing a great job. He was very helpful, patient, and professional throughout the whole experience. He helped me switch over smoothly and made the whole process easy and stress-free. He answered all my questions clearly and made sure everything was set up correctly. Great customer service and a very positive attitude. Thank you, Carlos, for the excellent help!”
“We went in there on a Saturday and they were busy. Ray Ray was just clocking in. Instead of making us wait he offered to help us with our questions right away. We were there to get a new iPhone. Ray helped us with our new phone and even helped transfer the data to the phone while we shopped in the mall. Also offered to review the phone plans to make sure we can save money on our monthly bill. Truly a great service! Thanks Ray Ray for not making us wait and for the great customer service.”
“Christian was amazing. He mad an experience that usually dread, painless and fun. I will recommend him to my husband and anyone else who needs cellular service.”
“I called Antonio at lunch time due to my Samsung Galaxy S23 Ultra having a bloated battery ? (very bad). He said he had a replacement and to stop by after work. He took care of it same day, about an hour after drop off. Saved me a lot vs buying a new phone! Highly recommended.”
“I needed expertise with changing my number and adding a line. Michael was knowledgeable, patient, and very helpful with my needs. I would HIGHLY recommend this store. Good customer service is dead? Not at this store.”
“They are next to my work, they have a lot of variety for a corner tmobile store if you need help upgrading lines, transferring data, or sending to other locations.
I would like to give a shout out to the assistant who helped me out named Ivana. It was only her and another person up front when I came to the store. I had my phone ordered and shipped to my house. All I needed help was transferring from my Sim card to the new phone since I kept the same line.
The people there are patient and considerate. I waited about 30 minutes just to get the z fold 7 properly finished on my end. They did not have any cases but it's okay. What's more important is the experience there and I do highly reccomend people to check their store.
I always stuck with tmobile for a while. They are fast and reliable. Might even consider their internet one of these days!”
“I was fortunate to get Ray when I went in. He spent time to explore my best options, to make sure my phone was set up and was very patient with me and answered all my questions. He gets 5 stars! Thank you Ray”
“Israel was very helpful in helping me to finish setting up my Apple iPhone I had purchased on 4/11/24 as I didn’t do so earlier!!! He was very patient with me as I’m a disabled Viet Nam Veteran with a traumatic brain injury during my service!! Thanks to him I was able to complete it!!”
11AM - 7PM
1100 San Fernando Rd, San Fernando
Mobile Phones
“came in here Cat, Andres, Sam and the whole time were extremely helpful, patient, and knowledgeable. They were able to assist me and fix a problem of nine years ago and finally got fixed. I came to upgrade my phone but I came out with their awesome home internet for $45.00 wow that's half of what I pay right now. I am extremely happy with their service. Highly recommended”
“I’ve been going to this place for 20+ years! I get all my DJ equipment from there and other electronic items, car stereos and speakers. Jon “Juan” is the best! This dude will give you the best prices in town!”
“AWESOME SERVICE with salesperson Armaan!!!
He is the man....great prices. Just switched over from att and then to the worst service (spectrum,) and now to t-mobile best decision, thank you so much Amaan...”
“Jesus was a great person. He assisted us with all our questions and made the transition from another provider to Verizon easy. All of my family was very happy with his service”
“(Translated by Google) Thanks for such good service!Very kind when it comes to serving!It was too fast to repair my iPhone!Thank you very much!Miss Roses!I will recommend your service to my friends!Thank you!(Original)Gracias por tan buen servicio!Muy amable a la hora de atender!Fue demasiado rápido la reparación de mi iPhone!Muchas gracias!Señorita Rosas!Le recomendaré a mis amistades sobre su servicio!Gracias!”
“As always, the owner's attention deserves an honorable mention, always looking for ways to help clients, advising us.Totally satisfied during the 15 years that I have the privilege of being your client”
“Everything was great. Great customer service. I lost my phone and Natalie was amazing helping me through the process in a difficult time. Thank you Natalie you are awesome!”
“10 STARS!! New phone jitters! Moises assisted us, very knowledgeable kind caring listener professional. Fixed our phones!! What an AWESOME CUSTOMER SERVICE EXPERIENCE ????????”
“I left T mobile to another carrier to another carrier whom asked me for some documents from my T mobile account, the Employee there knowing that I already left them ( Moses ) spent good time with me with all friendly attitude helping me with the info needed and to double that his manager ( Sergio ) provided superior service and explained the new plan they have and I'm about to shift back to them in comparison with the customer service the newer provider provided me , I commend ( Moses ) and his high management represented with (( Sergio ) and T mobile should honor those two fantastic people, gaining new customers is easy but retaining them is the key word .”
“I enjoyed my experience shopping for a certain microSD card for my new in my car. Prices seem to have gone up dramatically but I got a fair price. I called the store and found out they had it in stock so they walked me through the process to pay for it electronically and then come in in a day or two to pick it up. Excellent customer service. The store is fun to walk around in. Just see what's out there too.”
11AM - 6PM
14703B Rinaldi St, San Fernando
Mobile Phones
“I took my 82year-old mother to this store and the store manager Mary was very kind and helping my mom get set up on her replacement phone moving all for information over from the old phone to the new one which took a little while. Also unfortunately my mom forgot her passwords for Facebook and Google and Mary was very helpful in helping my mom out. I just want to say I've dealt with Mary in the past and she's just been nothing but incredible. I would definitely recommend this particular Cricket store to anyone, the entire staff is simply incredible. Again Mary thank you for all of your help and your patience. Alex. F”
“Ok, time for one more update. Support made one more contact with me. They sent a postage paid mailing label to send back the 3-in-1 charger for testing and they also refunded me for my purchase. While I was happy with that, they next went the extra mile by sending me a new wireless charger! This charger works exactly as advertised and I am extremely happy with it. That was very nice of them. Thank you!”
“4 yrs ago I ended up in a rehab center for physical therapy, aways could not get to metro pcsto buy another phone cuz mine broke ,the Mgr in the biz office whent and I gave him a password to give to the girl on the phone at Metro when she had me on the phone I told her the password and he said the password to keep my files and my confidential so it was done that I could get another phone and I do love Metro PCS so I can still stay in touch with people knowing I had a long Battle of walking again Metro chairs for their customers no matter what life through them the communication and Technology was at our fingertips always and with an uninterrupted service that's a good company to rely on thank you Dawn Prince loyal customer since 2012”
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“All in all, the employees are friendly and professional.But a gentleman by the name Jose was incredibly helpful and patient. I certainly enjoyed my experience here on top of an already hectic day. Thanks guys!”