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“Today was my first visit to AIM Mail Center in Ocean Ranch. The two people I interacted with were helpful and cheerful. My transaction was handled quickly and efficiently ... they even taped by box closed! I'll be back!”
“I’ve been coming to this UPS location for years, and it honestly feels like family when I walk in. PJ is always so sweet and goes out of the way to make sure I’m taken care of, and the whole team is just wonderful. They’re always on top of everything, super attentive, and you can tell they genuinely care about their customers. I’m so grateful for the kindness and consistency they’ve shown me over the years — it really makes all the difference. ?”
“I called in for a quote and **** responded quickly. He explained my options and what to expect. After speaking with several companies, I chose Auto transporters online because of the reasonable price and more importantly, he was the most professional and knowledgeable. Our car was delivered in perfect condition and within the timeframe we needed. I cant say enough great things about our experience from start to finish and I highly recommend this company.”
“I have been a customer of Mission Wrap and Mail for many years now during which time Tino has helped me with a wide range of undertakings. I've always known Tino to be a consummate professional who is consistently knowledgeable, organized, helpful and patient. I couldn't imagine having anybody else handle my mailing needs. Tino is like family now and I feel lucky I found him.”
“I always have such an easy transaction when coming to this store. The manager Kristen is fantastic, always gets the job gone and never makes you feel rushed even if the store is busy. She takes the time to make sure I get what I need and because of her I drive out of my way to come to this location. I know I’ll receive the best customer service if I come to her.”
“I did a printing job and I was amazed at the turnaround time. The staff were so polite and helpful. I would definitely go back for my printing requirements. They also do other things like shipping , fingerprinting and notary.”
“Great experiences here! Over the course of a few weeks, needed a few international matters dealt with, including:
-Digital UK passport photo
-Document shipment to UK (went with DHL)
-Personal item shipment to Australia (went with USPS)
Each time, the team here was friendly and helped me ensure everything was set up correctly - was also great to be able to compare shipment rates across services. Would strongly recommend for international passport photos or shipping.”
“The staff are friendly, professional, and work efficiently without long wait times. Most importantly, they helped us pack our boxes, which USPS cannot do. The service from UPS is outstanding. Greatly appreciated all your help.UPS is the best.”
“Great place to get boxes. Fantastic service, best place for service in the area! They located my package that I lost months ago, super unexpected and helpful. Super happy with everything, and can't beat the prices!”
“After getting quotes for a newsletter printing job from big box stores, I decided to email AIM Mail to see their pricing. Not only did they beat all the big box stores in pricing, they were super helpful recommending the combination of best but most affordable paper choice for my project, helped me weigh my final newsletter and get postage all at their store!”
“Mason, the store manager working today was so helpful. I feel that he went the extra mile to help me with a challenging and difficult return to China.
The merchant return address was in Chinese characters. I was able to get some of the address translated into English, but the rest Mason was able to translate in Google. Also, USPS rejected the address format and Mason had to resolve this by continuously reformatting and submitting the return address until it was finally accepted.
I just want to publicly thank and recognize Mason‘s efforts and highly recommend this store
Thank you !”
“Love the selection of gifts for all occasions and the cards are beautiful and higher quality than you would find anywhere else. Have used them for shipping large boxes and as a notary. So convenient and always friendly and nice to be greeted every time.”
“I’ve owned a box at this location for 12 years. Now on the third franchise owner and he is best one yet. We had many issues in the past of not getting our mail or getting other box owners mail. Since the most recent owner bought this location about 6 years ago it has been so much better. Always very nice, attentive and prompt with outgoing packages too.”
“Excellent customer service experience. Vince was quick, kind, professional and amazing in multi tasking! Very little wait time even though few clients ahead of me. Thank you ?”
“I put in a very detailed print order and assembly a few days ago. Ethan was communicative, trustworthy, and even went above and beyond by making sure his location had all the items we needed and emailed photos of the final products. Definitely a great location to get items printed!”
“Staples is my go-to stationery store. It is close by, almost always have what I want. The sales people and cashiers are generally very helpful. I am also able to take my Amazon Return Packages there. Little or no wait and get a 15% off coupon for next purchase.”
“Went in there on a weekday to drop off a couple of packages for FedEx and even though there was a small line, the woman at the counter was extremely pleasant and multi-tasking effortlessly. Very pleasant experience. I will go back because they offer many services that I still have to explore.”
“This place has really turned around from the previous ownership. Lauren is very helpful, pleasant and is very knowledgeable. I stop here whenever I need to office services. The place looks great!”
“James here is SO kind and helpful. He’s helped me tremendously with amazon returns and massive sized items. He is innovative, helpful, thoughtful and has a great sense of humor. I come here from riverside county because the young men who work here (led by James) are always so quick, thorough and pleasant. Seriously they’re the quickest moving ups store I’ve witnessed.
Thank you to you all!”
“Why would anyone write a bad review about this place? Every time we come here everyone is hustling. I even listen to conversations the employees were having with customers. Paul seems to always be going above and beyond too. So grateful for this store being in our hometown.”
“This UPS store is always efficient, well staffed, and the employees are friendly. It's a very well managed store. We have purchased items there, had documents notarized, and brought in many Amazon returns. Today I had an Amazon return that they had to help me with because I didn't have the right QR code. They went through the prompts with me on my app and helped me find the right QR code. They went above and beyond with their customer service to assist me. I truly appreciate their extra effort.”
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“My husband walked in here today to mail a chef’s knife that he had purchased to my brother. The guy at the counter could not have been more patient and kind in helping him from selecting a box to finding the cheapest way to get it there. The staff in this little office are the absolute best. Always friendly and helpful whenever I go.”